Retail Ops Supervisor - Denver, CO

Hudson is North America's leading travel retailer with over 30 years of experience serving travelers across more than 1,000 duty-free, duty-paid, and food and beverage stores. Known for a deep commitment to meeting traveler needs, Hudson provides convenient and diverse shopping experiences in bustling transportation hubs nationwide. The company has established itself as a staple in travel retail through its extensive network of stores, exceptional customer service, and a wide variety of products and services catering to the dynamic demands of travelers. Joining Hudson means becoming part of a highly respected retail organization dedicated to growth, innovation, and employee development. With a strong emphasis on a positive work environment, Hudson offers competitive compensation, valuable employee discounts, ongoing training programs, and numerous opportunities to advance within a leading company in the travel retail industry. The role of Retail Operations Supervisor at Hudson is crucial for maintaining the smooth daily operations of the store and ensuring an outstanding customer service experience at the Denver International Airport location. This full-time position commands a competitive hourly wage of $21.00 and comes with excellent benefits including daily pay options, generous employee discounts, paid time off, medical, dental and vision insurance, and more. As a Retail Operations Supervisor, you will assist the General Manager and Operational Managers by overseeing multiple team members and handling the daily responsibilities that keep the store running efficiently. This includes staff training, cash handling procedures, inventory counts, staff attendance management, and maintaining store standards for cleanliness and customer service. You will manage staff schedules, ensure compliance with company policies, and motivate employees to meet and exceed sales targets and operational goals. This role requires effective and approachable leadership, the ability to work in a fast-paced retail environment, and strong problem-solving and time-management skills. You will be responsible for coaching team members, conducting store opening and closing procedures, and fostering a welcoming atmosphere for both staff and customers. Your leadership directly impacts customer satisfaction and overall store success. Working at the Denver International Airport gives you a unique opportunity to contribute to a high-traffic, diverse customer base while developing your supervisory and retail skills in a well-established company environment. Hudson strongly supports career advancement and continuous development through on-going training and employee recognition programs, making this position ideal for someone eager to grow within the retail industry.

• high school diploma or equivalent
• one or more years working as a supervisor in a retail setting
• experience working in a retail environment
• ability to manage, consult, and help plan daily activities with general manager, operations manager, and other supervisors
• provide supervision and support to store staff
• demonstrate approachable and interactive leadership qualities
• ability to work in a fast-paced environment
• good time-management skills and multi-tasking abilities
• good problem-solving skills