Restaurant Server - Now Hiring!

SSP America is a leading operator of food and beverage outlets located in travel locations such as airports, train stations, and motorway service areas. The company focuses on delivering high-quality dining and service experiences to busy travelers through a wide range of brands and offerings. Established with a commitment to customer satisfaction, SSP America has built a reputation for excellence in the hospitality industry, providing both casual and upscale dining options across numerous locations. Its team-oriented culture emphasizes employee development and growth, creating pathways for advancement for its dedicated staff. Currently, SSP America is hiring Servers for its restaurants located inside the Milwaukee Airport. This role is essential in ensuring that guests receive outstanding service, making their dining experience as enjoyable and effortless as possible while they are traveling. Serving at an airport facility involves working in a dynamic, fast-paced environment where attention to detail and excellent interpersonal skills are critical. As a Server, you will be the face of the restaurant, interacting directly with customers to answer their questions, offer menu suggestions, and take orders accurately. The compensation for this position starts at $4 per hour plus tips with earning potential up to $25 or more per hour on average, reflecting the lucrative nature of the role in a busy airport setting. Additional benefits include extra pay for holidays worked and numerous opportunities for career development and professional advancement within SSP America. This employment opportunity is ideal for individuals who thrive in customer service roles and want to grow within the hospitality industry. In this role, Servers will be responsible for a variety of tasks including taking orders using the point-of-sale (POS) system, preparing and presenting food items, and ensuring that guests’ needs are anticipated and met efficiently. The Server will also be responsible for balancing and reconciling bills, clearing and resetting tables promptly, and maintaining a clean service area. Experience in retail or food service is preferred, and a high school diploma is considered advantageous. Effective verbal and written communication skills and basic math skills for handling payments are essential. Additionally, candidates must possess a food handlers permit as required by law and may need brand certification depending on the outlet's specific guidelines. The role requires standing for long periods and the ability to work effectively in confined spaces, ensuring high standards of hospitality and customer service are consistently met. SSP America values diversity and inclusion, offering equal employment opportunities without discrimination based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or any other legally protected characteristic. Reasonable accommodations are made upon request to support applicants throughout the hiring process.

• 6 months experience working in retail or food service environment preferred
• High school diploma preferred
• Verbal and written communication skills
• Ability to read, speak, and understand English to communicate with guests and take orders
• Experience in handling customer service issues
• Basic math skills necessary to operate cash register, make change, total guest checks, and prepare cash drops
• Food handlers permit as required by law
• Brand certification as required
• Ability to remember, recite, and promote menu items
• Ability to operate keyboard and POS procedures to pre-check orders and close checks
• Ability to stand and work in confined spaces for long periods