Recruiting:Event Operations Manager-Atlanta,GA in Atlanta,GA,USA,GA

Marriott International is a renowned global hospitality company, known for its extensive portfolio of hotels and resorts that serves millions of guests worldwide. Among its distinguished brands is JW Marriott, a luxury portfolio offering more than 100 premium properties located in gateway cities and unique resort destinations around the world. Marriott International prides itself on fostering a work environment that values diversity, inclusion, and the holistic well-being of its associates. The company is dedicated to providing superior service through a team-oriented culture, continuous development opportunities, and a strong commitment to associate satisfaction and guest experiences. Marriott's legacy is built on hospitality excellence, innovation, and a genuine care for both guests and employees, making it a sought-after employer in the hotel and event management industry. The role of Banquet Manager at the Atlanta Marriott Marquis is a full-time management position focused on directing and motivating a team to deliver high-quality event services aligned with established standards and client needs. The Banquet Manager plays a pivotal role in overseeing banquet operations, which includes managing financial and administrative responsibilities and ensuring asset protection. This position is integral to successful event execution, demanding clear communication with all stakeholders involved in event delivery. The manager identifies training opportunities to enhance team performance and plans strategies geared toward achieving departmental and organizational goals. In this position, the Banquet Manager will be responsible for projecting supply needs specific to banquet operations, which includes inventory management and scheduling staff to balance service standards with profitability. Key operational duties involve ensuring compliance with laws and hotel policies regarding event services, maintaining sanitation and safety standards, and coordinating routine maintenance to ensure a quality event space. The manager acts as a liaison between various departments such as kitchen staff, event planning, and event technology teams, ensuring seamless service delivery during events. Leadership and team management are core components of this role. The Banquet Manager sets departmental goals, delegates responsibilities to improve overall performance, and fosters lasting relationships with clients to drive business growth. The role also encompasses conducting meetings, monitoring service behaviors, providing feedback, and implementing corrective action plans when necessary. Managing guest relations involves upholding a positive image, obtaining and responding to guest feedback, resolving complaints, and motivating employees to consistently exceed customer service expectations. This position requires a hands-on approach as the Banquet Manager leads by example, often participating in event servicing and shift management. Attention to detail is critical, as the manager inspects event setups to ensure they meet documented client specifications and Marriott’s high standards. Human resources responsibilities include executing safety procedures, conducting performance appraisals, enforcing disciplinary actions in line with company policies, and maintaining open lines of communication between associates and management. The role is based at the Atlanta Marriott Marquis located in downtown Atlanta, Georgia, offering a competitive salary range of $72,000 to $96,000 annually, with eligibility for bonuses. Marriott International champions equal opportunity employment, embracing diverse backgrounds and committing to non-discrimination across all protected categories. Joining Marriott means becoming part of a worldwide team dedicated to delivering exceptional hospitality experiences while fostering a supportive and dynamic work culture. Aspiring candidates can expect to grow professionally in an environment that values innovation, collaboration, and the pursuit of excellence, all while upholding the esteemed Marriott promise of "Wonderful Hospitality. Always."

• High school diploma or GED
• Minimum 2 years of experience in event management, food and beverage, or related professional area
• Ability to lead and motivate a diverse team
• Strong organizational and multitasking skills
• Excellent verbal and written communication abilities
• Proficient understanding of event-related laws and regulations
• Ability to maintain high sanitation and safety standards
• Capable of managing inventory and departmental supplies
• Experience in scheduling staff and managing budgets
• Willingness to participate actively in event service operations