Receptionist - The Residence at Riverbend - Quick Hire!

LCB Senior Living is a leading provider of senior living communities dedicated to delivering exceptional care and enriching the lives of seniors. The Residence at Riverbend, located in Ipswich, Massachusetts, is part of this respected network, offering a supportive and engaging environment where residents can thrive. The community is committed to fostering a warm, welcoming atmosphere that promotes dignity, respect, and a high quality of life for all its residents. Known for its compassionate staff and comprehensive services, The Residence at Riverbend stands out as a premier choice for seniors seeking a nurturing and vibrant senior living experience. LCB Senior Living is currently hiring Receptionists for The Residence at Riverbend to join their team on a part-time and per diem basis. This role is vital to the daily operations, serving as the first point of contact for residents, visitors, and staff. As a Receptionist, you will play an important role in promoting the mission and core values of The Residence and LCB Senior Living. The position offers a competitive hourly wage ranging from $18.50 to $21.00, depending on years of experience, making it an attractive opportunity for candidates looking to contribute to a meaningful and rewarding career. The Receptionist position involves handling a variety of front desk duties with professionalism and a positive attitude. Key responsibilities include managing incoming telephone calls, greeting guests and visitors, filing correspondence, sorting mail, and coordinating front desk activities. Additionally, the role requires maintaining resident safety sheets and communication logs accurately, recording guest meal charges, and supporting emergency response protocols. The ability to work collaboratively within a team environment while providing excellent customer service is essential. This role also offers flexibility with shifts available in the afternoons, evenings, and weekends, catering to a variety of schedules. Working at The Residence at Riverbend provides the chance to be part of a supportive and engaging team focused on enriching the lives of seniors and making a positive impact in the community.

• Must have knowledge of basic telephone reception systems and techniques
• Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner
• Ability to respond calmly to emergency situations
• Ability to communicate in English both orally and in writing
• Focused and dedicated to provide excellent customer service
• Ability to handle emergency situations calmly and completely
• High school diploma or GED preferred
• Six months to one-year prior reception experience in an office environment
• Typing or word processing experience preferred
• Finger and hand dexterity to handle and manipulate instruments and equipment
• Visual and auditory acuity
• Must be able to lift a minimum of 15 lbs and carry objects
• Must be able to push and pull carts, and continuously walk, sit and stand
• Must be able to turn, crouch, kneel, stoop, bend below waist, and reach above shoulder height
• Must use good body mechanics
• Must be able to type and use a computer