RECEPTIONIST - Quick Hire!

Newark Toyota World, located in Newark, Delaware, is a premier automotive dealership known for its commitment to providing exceptional customer service and quality vehicle repair and maintenance. As a part of the Toyota family, the dealership prides itself on maintaining high standards in vehicle care, customer interaction, and employee development. With a strong emphasis on community involvement and customer satisfaction, Newark Toyota World offers a dynamic work environment where employees are valued and supported. The role of Collision Center Receptionist at Newark Toyota World is a full-time position, operating Monday through Friday from 8 am to 5 pm. This position is integral to the smooth functioning of the Collision Center, serving as the primary point of contact for customers and supporting the collision staff and management with various administrative tasks. The receptionist is responsible for answering telephones promptly and courteously, greeting customers with empathy, and facilitating their repair needs with a sense of urgency. This role requires strong organizational skills, excellent communication abilities, and the capacity to manage multiple tasks efficiently. Reporting directly to the Collision Center Manager, the Collision Center Receptionist performs duties ranging from clerical support and data entry to handling financial transactions related to repair orders. The position also involves coordinating with insurance companies for re-inspections, maintaining a safe driving record, and occasionally assisting with vehicle delivery or pickup. Employees in this role are expected to participate actively in Toyota career training, which includes both online courses and instructor-led sessions to enhance their job skills and professional growth. Newark Toyota World fosters a collaborative work culture, encouraging employees to build productive relationships, listen actively, and communicate openly. The Collision Center Receptionist must demonstrate adaptability to changing procedures, maintain composure under stress, and contribute positively to the team's success. This role not only focuses on administrative efficiency but also on delivering a superior customer experience by addressing client concerns promptly and with professionalism. Newark Toyota World offers an attractive benefits package, including medical, dental, vision coverage, company-paid short-term disability, life insurance, and a 401(k) plan, alongside personal time off and various employee discounts. This position offers a balanced work/life environment where employees can thrive professionally and personally while being part of a reputable automotive service leader.

• High school diploma or equivalent preferred
• Valid drivers license
• Ability to pass a pre-employment background check and drug screening
• Minimum of one year experience in a reception or administrative role
• Ability to use a computer and multi-line phone
• Excellent written and communication skills
• Top notch organizational skills