Receptionist (full-time) - Quick Hire!

21st Mortgage is a reputable company with over 1,000 team members and a strong history of consistent profitability, even through challenging economic times such as the recession years from 2008 to 2011. Founded in 1995, the company has grown significantly, currently owning or servicing over 235,000 mortgages. 21st Mortgage specializes in financing customers interested in purchasing manufactured homes, a niche market that has allowed the company to build a solid presence in the mortgage industry. The workplace culture promotes professional growth, providing opportunities for employees to develop from entry-level positions to more advanced roles. The company values dependability, positivity, and a willingness to learn among its team members, equipping them with the necessary tools and training for success while offering excellent benefits. The role they are currently recruiting for is that of a Receptionist, a critical position that serves as the first point of contact for incoming communications and visitors. This full-time in-person role is based in Knoxville, TN, and comes with a competitive annual salary range of $45,000 to $49,000, with an hourly rate of $18.50 and the potential for monthly bonuses. Receptionists at 21st Mortgage will be responsible for answering incoming calls routed to the reception queue, greeting customers with a friendly and clear voice, and understanding the nature of each call to transfer it accurately to the appropriate team member or department. Additional front desk duties include greeting customers and vendors in person, checking in visitors, and managing parking validations during business hours. This role is ideal for individuals who thrive in fast-paced environments and have excellent multi-tasking and communication skills. The working hours are Monday through Friday from 11:30 AM to 8:00 PM, with occasional Saturday morning shifts and some holidays required. This position offers a collaborative and energetic work environment, opportunities for professional development and promotion, and a culture that supports mentoring and teamwork. Employee benefits include comprehensive medical, dental, and vision insurance plans, a 401(k) plan with a 100% company match on the first 4%, paid time off, tuition reimbursement, gym attendance reimbursement, and monthly bonus potential. This role requires candidates to either commute or relocate to Knoxville, TN before starting work.

• High school diploma
• Clear speaking voice
• Professional phone etiquette
• Positive attitude
• Ability to multi-task in a fast-paced environment
• Accurate typing skills
• Ability to stand, walk and sit for extended periods
• Ability to use hands to handle objects and controls
• Vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus