Receptionist - Apply Now!

The Flour Bluff Branch, located in Corpus Christi, Texas, is part of a well-established credit union dedicated to providing excellent financial services and products to its members. With a strong focus on community engagement and member satisfaction, this branch is committed to creating a welcoming and efficient environment for all who walk through its doors. The credit union operates with the understanding that personalized service and a strong connection to the members are fundamental to its success and growth within the local area. Known for its member-first philosophy, the Flour Bluff Branch continues to strive for excellence in every interaction, ensuring that financial needs are met with professionalism and care. The position available is a part-time Entry-Level role primarily focused on the Member Service and Lobby Lead function within the branch. The successful candidate will serve as the official greeter and first point of contact for members and visitors, establishing a warm and inviting atmosphere. This role is crucial in ensuring that members feel welcomed, guided, and informed about the credit union's extensive range of products and services, including digital offerings such as ATM/ITM usage and e-services like online banking. The Lobby Lead also plays an essential part in managing lobby wait times by using the lobby tracker system to monitor and enhance service efficiency, ensuring members receive prompt assistance and are regularly updated on wait times. In addition to member-facing duties, the role involves supporting the credit union staff with clerical tasks, such as handling mail distribution, ordering supplies, maintaining debit card inventory, and preparing member documents. The individual will also handle administrative tasks related to debit and member ID card issuance, dispute assistance, and compliance with regulatory frameworks including Bank Secrecy Act, AntiMoney Laundering, and Customer Identification Programs. Attention to detail and regulatory compliance are vital in maintaining the institution's integrity and trustworthiness. This position demands a high level of interpersonal skills, a positive attitude, and the ability to anticipate member needs, going above and beyond standard service expectations. The candidate will interact daily with members, employees, vendors, and management, playing a pivotal role in bridging communication and operational excellence. The role requires some physical demands such as standing for extended periods, wrist/hand manipulation due to computer and ATM/ITM use, and effective verbal and written communication skills. This opportunity is ideal for someone seeking part-time employment with a reputable financial institution and aims to build a career in the banking or credit union sector. The role offers exposure to various financial services, member interactions, and compliance practices, providing valuable experience and professional growth. Salary details are not explicitly stated but can be expected to align with entry-level standards in the local market. The Flour Bluff Branch offers a supportive work environment where employees contribute meaningfully to the member experience and overall success of the credit union.

• High school diploma or GED required
• Minimum 6 months customer service or reception experience
• Credit union or financial industry experience preferred
• Ability to stand for extended periods and perform wrist/hand manipulation tasks
• Vision required for close monitoring of computer screens and documents
• Clear speech and hearing for effective communication
• Demonstrated positive attitude with strong interpersonal skills
• Ability to handle multiple clerical duties and follow precise instructions
• Familiarity with Windows operating environment and office equipment
• Commitment to annual regulatory compliance training and adherence to policies