Public Area Attendant-Quick Hire!($16-$16/hr)-Buffalo,NY,USA,NY

Seneca Gaming Corporation is a leading gaming and hospitality company committed to providing exceptional entertainment experiences in a safe and welcoming environment. Renowned for its innovative casino operations, the company combines first-class hospitality services with dynamic gaming offerings to create a vibrant destination for guests. The corporation prioritizes integrity, customer satisfaction, and continuous improvement in all aspects of its operations. With a strong focus on regulatory compliance and responsible gaming practices, Seneca Gaming Corporation has established itself as a trusted and respected leader within the gaming industry. The work culture emphasizes teamwork, professionalism, and a dedication to upholding the highest standards to ensure the best possible experience for all patrons and employees alike. The Public Area Attendant position at Seneca Gaming Corporation plays a vital role in maintaining the cleanliness and overall appearance of the casino and hotel public areas. This role requires a detail-oriented individual who is dedicated to preserving a pristine and inviting environment consistent with Seneca Gaming Corporation's standards. The attendant is responsible for cleaning both front and back of house areas, including all in-house public facilities, gaming devices, bathrooms, and general spaces within the casino and hotel lobby. The role demands consistent adherence to corporation policies, internal controls, and security standards. Duties include routine cleaning tasks such as emptying ashtrays, disinfecting floors and restrooms, and disposing of waste throughout the casino on a regular basis. The attendant will also stock cleaning supplies and ensure areas remain well-maintained throughout operating hours. This position is integral to providing a 4 Diamond level customer service experience by interacting with guests and staff in a courteous, professional, and friendly manner at all times. This full-time position follows a 24-hour schedule, reflecting the continuous need for maintaining cleanliness throughout the casino and hotel premises. The role requires physical stamina and the ability to work efficiently in a sometimes loud, fast-paced, and smoke-permitted casino environment. Starting salary is $15.50 per hour, with compensation negotiable based on experience and education. All attendants must complete required Seneca Gaming Corporation training programs within nine months of employment and attend scheduled meetings to stay informed on relevant policies. This role offers an excellent opportunity for individuals who are detail-focused, customer-service oriented, and motivated to contribute to a premier gaming destination.

• Must be 18 years of age or older upon employment
• high school diploma or its equivalency preferred
• previous customer service experience preferred
• must be familiar with proper use of all cleaning equipment and chemicals
• previous housekeeping experience a plus
• must possess excellent communication skills
• ability to write routine correspondence and to speak effectively to the public, employees and customers
• must have the ability to deal effectively and interact well with customers and employees
• must have the ability to resolve problems and conflicts in a diplomatic and tactful manner
• must be able to stand, walk, and move through all areas of the casino
• required to climb or balance
• stoop, kneel, crouch or crawl
• maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment
• effectively deal with customers, management, employees, and members of the business community in all situations