Production Control Coordinator - San Francisco, CA

LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, recognized globally for its exceptional service and outstanding reputation in the airline catering industry. The company specializes in delivering high-quality culinary experiences and comprehensive hospitality services to airline clients and their passengers across North and Latin America. LSG Sky Chefs has earned the prestigious title "Airline Caterer of the Year in North America" for three consecutive years in 2023, 2024, and 2025, showcasing its commitment to excellence, innovation, and customer satisfaction. The company prides itself on a dynamic and dedicated workforce that drives continuous improvement and success. As an industry leader, LSG Sky Chefs integrates advanced technology, efficient operations, and sustainable practices to maintain its top position and consistently exceed client expectations. The role of Production Control Coordinator is a vital administrative position within LSG Sky Chefs located onsite in San Francisco. The position offers competitive hourly wages ranging from $15.50 to $24.47, reflecting the role’s responsibilities and the importance of maintaining operational excellence. The Production Control Coordinator will play an essential part in supporting daily production activities by accurately managing the airline orders, entering data into company databases, and ensuring timely communication of critical information to diverse operational teams. This position requires a detail-oriented and proactive individual capable of juggling multiple tasks in a high-pressure environment while maintaining precision and accuracy. Specifically, the Production Control Coordinator coordinates and participates in daily face-to-face meetings to facilitate communication and workflow between departments. Responsibilities include manually adding flights and meal service codes to the database system known as CBase, auditing and sorting flight meal reports, and ensuring compliance with airline policies and procedures. The role demands close interaction with various departments through email, phone, and two-way radios to relay up-to-date flight and meal information critical to smooth operational execution. The position also involves monitoring key operational standards such as the proper setup of workstations at shift start, adherence to Gold Standards, inventory rotation following FIFO (First In First Out) protocols, and compliance with equipment and uniform standards. Organizing and maintaining production paperwork and assisting in implementing LEAN processes to enhance productivity and quality are also part of the job scope. Furthermore, this role is responsible for verifying operational data, ensuring regulatory compliance with agencies like FDA, USDA, OSHA, EPA, DOT, and HACCP, and maintaining essential departmental logs. The Production Control Coordinator must also keep track of internal feedback loops and review customer flight attendant comments with the work groups to continuously improve service quality and operational performance. Ideal candidates will possess strong communication skills, problem-solving capabilities, and the ability to work effectively within a multicultural work environment. This position is critical in upholding LSG Sky Chefs’ esteemed reputation and delivering the exceptional service that clients and customers expect.

• High school diploma or general education degree
• 1-3 years of administrative experience
• Knowledge of airline specific database systems such as LINK, CBASE, ACE
• Strong sense of urgency and problem solving skills
• Ability to handle multiple tasks with attention to detail in a high stress environment
• Verbal and written communication skills
• Strong interpersonal skill with the ability to interact and lead multi-cultural work group
• Basic knowledge of Microsoft Office programs
• Organized and detail-oriented
• Basic math skills including addition, subtraction, multiplication, and division
• Availability to work nights, weekends, and holidays as needed