Pei Wei Cashier-Front of House Team Member - Paid Time Off

Pei Wei Asian Kitchen is a popular fast-casual restaurant chain specializing in fresh, made-to-order Asian cuisine. Known for its vibrant flavors and quick service, Pei Wei has built a reputation for offering a unique dining experience that combines quality ingredients with exceptional customer service. The restaurant operates locations nationwide and emphasizes a friendly, welcoming environment for guests and employees alike. Pei Wei is committed to maintaining a high standard of food quality and customer satisfaction through its dedicated staff and operational excellence. The role of the Front of House (FOH) team member at Pei Wei is essential in delivering the brand's promise to every guest. This position involves greeting customers promptly and professionally, providing detailed menu information, and assisting them with ordering either for dine-in or takeout. The FOH team member is responsible for managing orders received in person, by phone, or online, ensuring accuracy and efficiency in the process. This position also covers a range of duties including setting up, maintaining, and closing the front of the house in compliance with Pei Wei's standard operating procedures (SOPs). Operating the point-of-sale (POS) system is a critical function in this role, which includes taking and processing orders, handling payments accurately, and packaging take-home orders for customers. Attention to detail, strong communication skills, and the ability to maintain composure under pressure are vital to succeed in this fast-paced environment. The ideal candidate will embody the core values of integrity, honesty, and accountability while contributing to a quality service experience. This role requires physical stamina as it involves standing, walking, and handling various tasks throughout the shift. Working conditions may include exposure to warm temperatures near kitchen areas. Overall, this is a dynamic front-line position that plays a key role in enhancing guest satisfaction and operational success at Pei Wei Asian Kitchen.

• High school graduate or equivalent preferred
• Previous experience as a cashier and operating a POS system
• Understanding of English language
• Must be able to speak clearly and listen attentively to Customers, Employee and Management
• Basic math skills and computer proficiency
• Ability to work in a team environment
• Ability to work calmly and effectively under pressure