Pei Wei Asian Diner, LLC-Restaurant General Manager

Pei Wei Asian Kitchen is a renowned fast-casual restaurant chain specializing in Asian cuisine, known for its dedication to quality food, exceptional customer service, and vibrant dining atmosphere. The company emphasizes operational excellence, consistency in its food and service standards, and a strong commitment to the safety and satisfaction of both guests and employees. Pei Wei's mission focuses on delivering authentic Asian flavors with a modern twist, ensuring a memorable dining experience for a diverse range of customers. Established as a leader in the fast-casual dining industry, Pei Wei Asian Kitchen continues to expand and innovate, fostering growth through its talented teams and customer-centric approach. The General Manager position at Pei Wei Asian Kitchen plays a critical role in overseeing the daily operations of a designated restaurant location, ensuring the highest levels of quality, safety, and guest satisfaction. This leadership role requires a dynamic individual who excels at managing both people and processes within a fast-paced environment. The General Manager is responsible for guiding the restaurant management team and staff by promoting adherence to all company standards, procedures, and recipes. This includes maintaining a clean, safe, and sanitary environment that supports a positive employee and customer experience. In this role, the General Manager drives key business outcomes, including sales growth and profitability, by leveraging marketing opportunities and internal strategies. They act as the primary ambassador for the Pei Wei brand in the local community, representing the company’s values and commitment to excellence. Responsibilities also encompass recruiting, training, and developing a high-performing team while managing operational costs and ensuring compliance with food safety regulations. The successful candidate will have strong competencies in conflict resolution, team building, emotional intelligence, and effective scheduling to maximize operational efficiency. The position demands hands-on involvement in daily tasks, including food preparation standards, inventory control, payroll, and financial reporting. By maintaining a customer-focused culture and fostering employee engagement, the General Manager helps create a welcoming dining atmosphere that encourages repeat business and drives long-term success. This full-time leadership opportunity offers a competitive salary and career growth potential within a well-respected restaurant brand that values innovation, teamwork, and culinary excellence.

• High school diploma or GED required
• 2 years General Manager experience for external candidates
• 6 months Pei Wei Sr./Assistant Manager experience for internal candidates
• ability to identify opportunities to build incremental sales growth
• capability to create a sales culture among team members
• skill in leveraging sales trend reports
• ability to balance profitability with sales growth
• conflict management skills including focused listening and dispute resolution
• capacity to foster an invested and engaged team
• experience prioritizing hiring and conducting thorough candidate interviews
• strong emotional intelligence and management adaptability
• openness to continuous change and providing feedback
• proficiency in scheduling to meet business and team needs
• commitment to maintaining sanitation standards
• ability to deliver on key performance metrics consistently
• physical capability to reach, bend, and stand for long periods
• able to transport objects weighing up to 30 lbs during shifts