Parts & Service Metro Area Manager - Tampa-St.Pete, FL

The Parts & Service Metro Area Manager position offers an exciting leadership opportunity within the automotive industry, specifically serving a group of Chrysler, Jeep, Dodge, RAM, and Fiat dealerships. This role operates within the network of the Regional Business Center, acting as a vital liaison between the dealers and FCA Corporate Headquarters. The hiring establishment is part of a premier automotive corporation known for its wide array of vehicle brands and its comprehensive service and parts operations. This company has a solid footprint in the market, nurturing a network of dealerships which require expert guidance to optimize their service and parts business segments. As a Parts & Service Metro Area Manager, you will have a direct and significant impact on revenue generation and dealership success. The role goes far beyond traditional management, encompassing sales responsibility across multiple dealership locations. This position requires an individual who can balance strategic, operational, and marketing duties to enhance retail service advertising, promotions, and displays, as well as parts and accessory advertising and promotions at both retail and wholesale levels. Additionally, there is a strong emphasis on improving customer retention and advocacy by refining dealership processes and delivering training on Mopar products and initiatives. Your responsibilities will also include reviewing and analyzing dealership performance metrics including advertising effectiveness, staffing adequacy, and financial statement health. The manager will offer consulting expertise to dealers to maximize operational efficiencies, sales growth, and profitability in their service and parts departments. Motivating and leading dealership entrepreneurs toward achievement of high performance is a cornerstone of success in this position. Relevant experience in sales, marketing, training, or automotive environments is essential for effectively fulfilling these duties. The role entails a dynamic work environment where regional travel is a daily expectation with occasional overnight trips required, demonstrating the need for flexibility and dedication. This full-time position also typically requires relocation at a national level, indicating the company's commitment to finding the right candidate who is adaptable and committed to embracing diverse market areas. In addition to hands-on dealership engagement, the Parts & Service Metro Area Manager will leverage various Stellantis and Mopar software systems such as DealerConnect, FieldConnect, GWA, Power BI, StarParts, iExam, and Service Smarts. Mastery of these platforms facilitates enhanced dealer process analytics and improvement, shop flow optimization, and customer experience improvement tactics. Furthermore, this role is responsible for capacity building within dealership teams by providing effective training sessions and supporting wholesale parts growth initiatives. The ideal candidate thrives in a fast-paced environment, demonstrating exceptional multi-tasking abilities and strong communication skills. They will have confidence in delivering persuasive presentations to dealership leadership, helping to drive key business decisions. This role requires a blend of strategic thinking, operational expertise, and interpersonal skills to help dealerships achieve top performance in their parts and service operations, thereby supporting sustained profitability across the business center. Overall, the Parts & Service Metro Area Manager role is key to shaping the success of several dealerships within the carmaker's regional network. If you are driven by results, have a passion for automotive sales and service excellence, and seek a challenging yet rewarding career opportunity, this position offers a platform to make a strong business impact and grow professionally within a globally recognized automotive company.

• bachelor's degree
• 4+ years of sales, marketing, training, or automotive experience
• willing and able to relocate nationally
• willing and able to travel regionally on a daily basis with occasional overnight trips required