Operations Manager - San Jose, CA

Raising Cane's Chicken Fingers, renowned for its exceptional chicken finger meals known as 'One Love,' stands as a rapidly expanding leader in the fast-food restaurant industry. As the fastest-growing chicken concept, Raising Cane's is poised to achieve recognition as a Top 10 Restaurant Brand in the United States. The company prides itself on its vibrant culture and dedicated team, emphasizing the work philosophy 'Work Hard. Have Fun.' This philosophy has fostered a dynamic and engaging work environment where every team member, known as a Crewmember, plays a crucial role in the brand's rapid growth and lasting success. With a commitment to quality food, excellent service, and an energetic workforce, Raising Cane's continues to set industry standards and raise the bar for restaurant operations nationwide. The Operations Manager role at Raising Cane's is a pivotal leadership position responsible for supporting the Restaurant Leader in driving operational excellence and maintaining company standards and culture within the restaurant. This role involves managing daily restaurant functions, overseeing team members, and ensuring a superior customer experience aligned with Raising Cane’s core values. The position requires hands-on involvement in a fast-paced kitchen environment, necessitating physical stamina and the ability to perform various tasks such as standing, walking, lifting, and bending for extended periods. The Operations Manager will also engage with customers, uphold safety protocols, and maintain restaurant cleanliness and functionality. Key responsibilities include executing restaurant operations, acting as the manager on duty during shifts, handling cash accountability, enforcing company policies and standards, and providing exemplary customer service. Additionally, the role involves managing crewmember deployment, conducting shift meetings, documenting operational results, and authorizing employee functions as needed. This position offers a unique opportunity for individuals passionate about restaurant management and leadership, providing an environment rich in challenges and rewards. Raising Cane's offers competitive pay with an initial hiring wage around $26 per hour, based on location and experience, alongside comprehensive benefits for full-time managers. These benefits include medical, dental, vision, and pharmacy coverage, flexible spending accounts, life and disability insurance, hospital indemnity benefits, 401(k) plans with employer matches, and access to financial advisors. Additional perks such as gym memberships, tuition reimbursement, assistance programs, and pet insurance further enhance the employee experience. Managers also enjoy bi-weekly pay, paid time off, paid sick leave, paid holidays, casual work attire, and participation in employee discount programs. Raising Cane's fosters a supportive and inclusive workplace with ample opportunities to grow and develop a rewarding career in the restaurant industry.

• high school diploma or equivalent preferred
• 3+ years of restaurant or retail management experience
• detail-oriented and organized
• self-driven and flexible
• strong analytical, written and verbal communication skills
• able to work independently and collaboratively
• proficient in Microsoft Office
• able to work days, evenings and weekends
• must complete company training programs
• must be 18 years or older