Medical Receptionist-Quick Hire!($14-$16/hr)-Chattanooga,TN,USA,TN

American Family Care (AFC) is one of the leading primary and urgent care providers in the United States, operating more than 250 clinics nationwide. The company specializes in providing accessible, patient-centered healthcare services seven days a week on a walk-in basis. AFC’s state-of-the-art centers are designed to address acute illnesses and injuries, workers' compensation, and occupational medicine needs. Each location is equipped with onsite laboratories and in-house x-ray capabilities, ensuring comprehensive medical services are readily available. AFC has built a reputation for combining medical excellence with convenience and compassionate patient care, making it a trusted name in urgent care and primary care services across the country. AFC is also the parent company of AFC Franchising, LLC (AFCF), with many locations operated as independent franchises. The franchises follow the company’s high standards but may offer varying specific benefits and duties based on the location. Both company-owned and franchise clinics play vital roles in delivering healthcare services but differ in management structures and employee policies. This open position is for a Patient Service Representative, a key role in ensuring smooth patient flow and positive patient experiences within AFC clinics. The Patient Service Representative serves as the first point of contact, managing patient check-in and check-out procedures, verifying insurance, collecting payments, and maintaining accurate patient records and accounts. The role requires excellent communication skills to assist patients effectively, handle billing and collection issues, and coordinate follow-up appointments. Day-to-day responsibilities include preparing the clinic for operation, managing paperwork, greeting patients, accurately updating records, and ensuring all financial transactions are balanced and secure. This position demands a detail-oriented and organized individual who can manage administrative tasks seamlessly while providing outstanding customer service in a healthcare setting. Working at AFC means joining a team committed to delivering high-quality healthcare in a supportive environment where employees are valued. The company fosters a great small business culture with flexible scheduling designed to fit a variety of lifestyles and personal needs. Benefits include paid time off, health insurance, dental insurance, and retirement plans that help support employee well-being and financial security. As part of AFC’s mission to provide the best healthcare possible, the Patient Service Representative plays a critical role in enhancing patient satisfaction and operational efficiency. The position encourages professional growth within a fast-growing company recognized for innovation and excellence in urgent care. Joining AFC means contributing to a patient-centric culture that respects and values every individual. This position is an excellent opportunity for candidates who thrive in a dynamic, caring, and community-focused healthcare environment where they can make a measurable difference in people's lives.

• High school diploma or equivalent
• Previous experience in medical clerical work preferred
• Proficiency in basic computer applications
• Strong attention to detail and accuracy
• Excellent communication and customer service skills
• Ability to maintain patient confidentiality
• Professional appearance and demeanor