Medical Reception - Meridian Clinic - Quick Hire!

Full Circle Health (FCH) is a reputable healthcare organization located in Idaho committed to improving community health and providing exceptional patient care. As a teaching health center, FCH not only delivers medical services but also plays a vital role in educating tomorrow's healthcare professionals through various residency and fellowship programs. Their core values emphasize accessibility, education, and compassion, which guide every aspect of their operations. The organization is dedicated to fostering an inclusive environment where every member of the community feels welcome and supported, ensuring that those with limited healthcare options receive the attention and care they deserve. The workplace culture promotes open doors, open minds, and open hearts, aligning with a mission to create better healthcare outcomes and healthier communities throughout Idaho. This dedication is reflected in their approach, offering accessible care to all, supporting continuous learning and growth, and embedding compassionate service into patient interactions. The position of Check-In/Check-Out Representative at Full Circle Health's Meridian Clinic is an essential role within the reception department. This full-time role, based primarily on daytime hours from 8:00 am to 5:00 pm Monday through Friday with rotating Saturdays, is designed to support the efficient functioning of patient intake and discharge processes. The representative acts as a crucial connector between patients and clinical staff, ensuring that check-in and check-out procedures are handled smoothly to maximize patient satisfaction and aid clinical operations. Responsibilities include verifying patient information, managing appointment schedules, processing payments and insurance verification, and addressing patient inquiries with professionalism and empathy. This role demands excellent communication skills, strong organizational abilities, and a compassionate approach to patient care. Employees in this role are part of a team that directly impacts patient experience and clinic workflow, making it a rewarding opportunity for individuals with a passion for customer service in a healthcare setting. Full Circle Health emphasizes a supportive work environment offering a comprehensive benefits package including competitive health and dental plans, life insurance, disability coverage, paid holidays, and a retirement program with matching contributions. This position provides a chance to contribute to a meaningful mission while developing professionally in a dynamic healthcare environment.

• high school diploma or GED
• two or more years of customer service experience
• knowledge of medical office procedures preferred
• ability to work rotating Saturdays
• immunizations including annual influenza vaccine
• tobacco-free workplace policy
• ability to handle sensitive patient information confidentially