Mcdonald’s is hiring a Operations Area Supervisor in Allentown,PA,USA

Hill-Holliday Organization is a family-owned franchise that operates 12 McDonald's locations across the greater Philadelphia Metropolitan Area. With a strong commitment to values such as Serve, Inclusion, Integrity, Community, and Family, this organization focuses on delivering a superior guest experience while maintaining highly profitable restaurants. Known for fostering a supportive and dynamic work environment, Hill-Holliday offers opportunities for growth and development within the quick service restaurant sector. The company emphasizes community involvement and upholding the McDonald's brand standards to ensure each guest's visit is memorable and satisfactory. The Area Supervisor role is a vital leadership position responsible for overseeing the operations of 3 to 5 McDonald's restaurant locations. This role entails working closely with multiple General Managers to achieve outstanding operational results by maintaining McDonald's brand pillars of Quality, Service, Cleanliness, and Value (QSC&V). The supervisor leads efforts to cultivate a fun and engaging atmosphere within each restaurant while driving business success through effective team management and operational strategy. Ideal candidates bring substantial supervisory experience, preferably within the quick service restaurant industry, hospitality, or retail sectors. The position requires a proactive, results-driven approach, strong leadership abilities, and a passion for excellence in guest experience and operational execution. Responsibilities include providing leadership, coaching, and direction to restaurant teams to maximize long-term sales, guest count growth, and profitability. The Area Supervisor is also tasked with ensuring compliance with health department standards and achieving financial performance benchmarks, aligning restaurant results with top-performing McDonald's locations. Regular travel to each assigned restaurant is necessary to support the teams and enforce standards of safety and security. The role calls for close collaboration with Organizational Leadership, including Directors of Operations, to continually improve restaurant practices and implement new products and initiatives effectively. Candidates must be skilled in conducting performance reviews, setting goals, managing staffing, and fostering a positive culture that encourages retention and career progression. This supervisory role demands strong analytical skills to evaluate profit and loss, sales trends, and operational data to identify growth opportunities and celebrate successes. The ability to implement systems and routines to enhance sales and operational efficiencies is crucial. Strong communication, problem-solving, decision-making, and time management skills are essential, as is the capacity to adapt quickly in a fast-paced, changing environment. This role also includes completing monthly cash and security audits, managing equipment quality, and ensuring all restaurants meet McDonald's strict Food Safety and Brand Standards. The Area Supervisor acts as a critical link between General Managers and corporate leadership, providing consistent guidance and support to drive excellence across multiple restaurant units. The position offers benefits such as competitive pay, paid time off, health insurance, tuition reimbursement, and career development opportunities. This is an excellent opportunity for a motivated individual looking to advance in the restaurant management field within a reputable and growing franchise.

• Bachelor's degree or equivalent experience
• Previous supervisory or management experience in quick service restaurants, hospitality, or retail
• Open availability to work flexible hours including weekends
• Reliable transportation and valid driver's license
• Ability to travel regularly to multiple restaurant locations
• Proficient in leadership and team development
• Strong organizational and communication skills
• Ability to complete restaurant operational audits and follow-up actions
• Commitment to adhering to safety and health regulations