Marriott International,Inc is hiring a Guest Service Support

The Ritz-Carlton Key Biscayne Miami is an esteemed luxury hotel located at 455 Grand Bay Drive in Miami, Florida. It is part of Marriott International, a global leader in hospitality known for its commitment to exceptional guest experiences and high standards of service. The Ritz-Carlton brand has built a worldwide reputation for delivering rare and special luxury service, attracting top hospitality professionals who are passionate about creating lifelong memories for their guests. As a luxury hotel, The Ritz-Carlton focuses on delivering excellence in comfort and care, ensuring that every guest's stay is unforgettable in both experience and quality. Employing the principles of their renowned Gold Standards, The Ritz-Carlton creates a culture that fosters creativity, compassion, and professionalism among their employees, known as Ladies and Gentlemen. This culture is founded on core values such as the Employee Promise, Credo, and Service Values, which guide their daily operations and interactions. The philosophy behind their success emphasizes continuous improvement, respect for diversity, and a commitment to creating a safe workplace while upholding company policies and quality standards. The Guest Service Support Expert role at The Ritz-Carlton Key Biscayne Miami is an essential non-management position within the Food and Beverage & Culinary category. It is a full-time, on-site role that requires dedication to making the food and beverage operations seamless and enjoyable for guests. This position goes beyond simply serving food and drinks; it is about cultivating a memorable and unique experience that enhances guest satisfaction. Employees in this role play a critical part in supporting daily service by setting tables, assisting kitchen operations, cleaning work areas, and replenishing supplies. Through their efforts, they ensure that every transaction and interaction contributes positively to the overall guest experience. The role demands physical activity such as standing, sitting, walking on various surfaces, and handling objects weighing up to 25 pounds independently or 50 pounds with assistance. Attention to detail is paramount, as employees must manage menus accurately and maintain professional appearance and communication at all times. The Guest Service Support Expert thrives in a dynamic environment where multitasking and proactive service are key. This position is vital in supporting the team to deliver the high standards The Ritz-Carlton is known for, continually striving to exceed guest expectations. The Ritz-Carlton Key Biscayne Miami values diversity and inclusiveness, ensuring equal employment opportunities for all individuals regardless of disability, veteran status, or other protected factors. By joining this team, employees become part of a global family that supports growth, encourages purpose, belongs to a vibrant community, and helps each member become the best version of themselves. This opportunity is ideal for those seeking a rewarding career in luxury hospitality with a company that commits to its associates' success and well-being.

• high school diploma or equivalent
• no prior work experience required
• ability to stand, walk, and sit for extended periods
• ability to lift up to 25 pounds independently and 50 pounds with assistance
• ability to work in a fast-paced environment
• availability for full-time, on-site schedule