Marketing Concierge - Aloha Ambassador - Apply Now!

Hilton Grand Vacations is a distinguished leader in the vacation ownership industry, renowned for its unwavering commitment to innovation, quality, and sustained growth over the past three decades. With a dedication to providing memorable vacation experiences, Hilton Grand Vacations operates an extensive portfolio that includes resorts, call centers, and corporate offices, all driven by the loyalty of its Owners, Members, and Guests. Recognized nationally, the company has earned accolades such as four out of five stars for fostering a culture of work-life balance and family-friendly benefits and has been acknowledged by Newsweek as one of America's Greatest Workplaces for Parents & Families. This reputation is built on the continuous dedication of its talented team members who contribute to exceptional service and operational excellence across all customer touchpoints. The Marketing Concierge role at Hilton Grand Vacations offers a dynamic opportunity for individuals with a positive outlook and a dedication to making things happen. This position focuses on helping guests create wonderful memories by educating them about the company's outstanding vacation ownership products. Located ideally for candidates in Hawaii, especially those familiar with Oahu, the role involves promoting vacation ownership presentations, booking mini-vacation packages, and providing concierge services to enhance guest experiences. The Marketing Concierge interacts directly with guests, offering recommendations on local dining, attractions, and activities while also communicating the benefits of Hilton Grand Vacations ownership opportunities. Employed on a flexible schedule that includes weekends and holidays, Marketing Concierges at Hilton Grand Vacations enjoy a competitive pay rate of $17 per hour plus commission and bonuses as part of a comprehensive compensation plan. Targeted annual earnings reach approximately $80,000, with high performers often earning substantially more based on individual effort. Beyond financial incentives, Hilton Grand Vacations offers Day One Team Member Benefits such as paid time off (PTO), paid sick days, a robust 401(k) program with company matching, recognition programs, rewards, access to discount travel programs, and numerous professional growth opportunities. These benefits have contributed to Hilton Grand Vacations' reputation as an employer that supports and values its employees. As a Marketing Concierge, candidates need to exhibit strong professional communication and interpersonal skills across various platforms including in-person interactions, telephone conversations, and email correspondence. Basic computer proficiency is required, coupled with the ability to multitask and prioritize responsibilities effectively. Candidates must be proficient in English and hold at least a high school diploma or equivalent. Preference is given to applicants located in Hawaii due to the need for local knowledge and guest engagement. The position also requires familiarity with the island of Oahu’s many attractions, restaurants, and destinations to provide well-informed concierge recommendations. Experience in commission-based sales or marketing environments is advantageous, reinforcing the role's focus on customer interaction and promotional activities. Hilton Grand Vacations strongly supports diversity and equality, ensuring prospective employees of all backgrounds are welcomed and accommodated, including those with disabilities. The company actively provides reasonable accommodations throughout the hiring and employment process to foster an inclusive work environment. This opportunity is ideal for proactive, guest-focused individuals enthusiastic about travel, hospitality, and sales within a renowned vacation ownership company. Joining Hilton Grand Vacations means becoming part of a team that not only drives business success but also enriches guests’ vacation experiences through personalized service and comprehensive product education. If you are motivated by performance-based rewards and enjoy engaging with diverse guests to enhance their travel experiences, the Marketing Concierge role offers a promising career path with Hilton Grand Vacations.

• High School diploma or equivalent
• Strong professional verbal, interpersonal, guest relations and etiquette skills in person, over e-mail and on the telephone
• Basic computer proficiency with the ability to learn
• Ability to multi-task and balance priorities
• Ability to work a flexible schedule including evenings, holidays and weekends
• Proficiency in English (speak, read, write)
• Preferred candidate to be located in Hawaii