Manager - Ramp Operations - San Francisco, CA

United Airlines is a leading global airline that operates an extensive route network, connecting cities across the world. Renowned for its commitment to exceptional customer service and operational excellence, United Airlines offers numerous opportunities for career growth and development in the aviation industry. As one of the largest airlines in the United States, United continues to enhance its services while focusing on employee wellness, diversity, and inclusion. The company prides itself on fostering a collaborative work environment where employees contribute to shaping the future of air travel. Employment at United Airlines offers access to top-tier health and wellness benefits, opportunities to build lasting professional relationships, and the exciting prospect of exploring the world through its global network. The airline is dedicated to providing an empowering and supportive workplace that encourages employees to define tomorrow, together. The Manager Ramp Operations role at United Airlines is crucial to maintaining smooth and efficient airport operations. This leadership position involves coordinating all aspects of ramp operations, including supervising front-line supervisors and employees to ensure operational and financial goals are met. The Manager Ramp Operations is responsible for implementing station financial and operational plans that align with corporate and local objectives, requiring strong decision-making skills, operational expertise, and a collaborative approach. This leader must also have in-depth knowledge of department work rules, a good relationship with union leaders, and experience in managing financial controls, budgeting, and customer service standards. This role serves as a liaison between multiple departments such as Operations Control, Flight Operations, Inflight, Maintenance, and government agencies to ensure cohesive workflow and regulatory compliance. The Manager Ramp Operations oversees daily staffing, scheduling, operational support, and contributes to safety and regulatory compliance efforts. The position demands an ability to develop and implement strategies that empower employees, enhance on-time performance, and optimize baggage handling and ground operations. This role also requires interaction with various stakeholders including airport authorities, vendors, and leadership teams to support organizational goals and operational excellence. The base pay range for this position is $99,750 to $129,924, reflecting the importance and responsibility of the role within the company. United Airlines positions itself as an equal opportunity employer committed to diversity and inclusion, offering reasonable accommodations to candidates with disabilities throughout the hiring process.

• Bachelor's degree preferred
• 3-5 years of management experience preferred
• airport hub experience preferred
• extensive experience leading station ramp, cargo and mail, deicing, and receipt and dispatch operations
• excellent employee and union relations
• experience coordinating union contracts
• relationship building with contract vendors and government agencies
• excellent written and presentation skills
• strong business acumen
• negotiation and collaboration skills
• strong union relations background
• business administration or organizational foresight