Manager, Customs - Columbus, OH

DSV is a global transport and logistics company founded in 1976 when ten independent hauliers joined forces in Denmark. Since then, DSV has evolved into the world’s third largest supplier of global solutions within transport and logistics. The company adds value throughout the entire supply chain of its clients by providing services including transportation, storage, packaging, re-packaging, processing, and customs clearance of all types of goods. Operating in more than 80 countries, DSV maintains a global reach combined with a local presence that ensures close relationships with customers. Their services support steady and reliable supply lines to production facilities, retail outlets, and consumers across the globe. This extensive network and dedication to service excellence establish DSV as a trusted partner in logistics worldwide. You can learn more about the company by visiting dsv.com. The role of North America Customs Manager at DSV is a full-time, remote position based in Columbus, USA, with significant travel (30-50%) required to operational sites across North America, South America, and Canada. This pivotal role involves overseeing customs compliance activities related to DSV’s logistics warehousing operations throughout these regions. The Customs Manager will be responsible for ensuring that all import and export procedures comply with relevant regulations, optimizing customs workflows, and mitigating risks associated with cross-border trade. This includes developing and maintaining customs compliance policies and procedures, ensuring the accuracy of customs declarations, and managing relationships between clients and operational teams. Additionally, the manager will monitor changes in customs regulations, tariffs, and trade agreements to keep the organization well-informed and compliant. Responsibilities also cover conducting internal audits, providing training to internal teams on customs matters, collaborating with legal, finance, and supply chain departments, and representing DSV in discussions with government customs authorities. The role requires a strong strategic mindset combined with operational expertise, excellent communication skills, and the ability to work both independently and within a team. This position is crucial for sustaining the integrity of DSV’s customs processes and facilitating smooth, compliant cross-border operations that support the company’s broader logistics services.

• bachelor's degree in supply chain management, logistics, international business, or a related field
• minimum of 7-10 years of experience in customs compliance
• deep understanding of US, Canadian, and Mexican customs regulations
• proficiency with customs audit processes
• ability to manage client and operational relationships
• strong communication and analytical skills
• ability to travel 30-50% to operational locations
• proficiency in customs management software
• capacity to work independently and collaboratively