Mainline Flight Attendant - Trainee

Norfolk Role Highlights

Role Essentials

• Based in: Norfolk, VA (our main Norfolk branch)
• Urgency: Immediate consideration in Norfolk.
• Employer: American Airlines (Hiring in Norfolk)
• Position: Mainline Flight Attendant - Trainee (Flexible/Contract, Norfolk)
• Career Level: Trainee.
• This Norfolk-based role is an excellent opportunity for professionals skilled in relevant skills.
• Our American Airlines team in Norfolk, VA is growing.
• Benefit from working in Norfolk, a key hub for the Aviation industry.

Salary and Benefits

• Pay: $30-$34/Hour (approx. $66.6k/Year)
• Benefits: This role offers competitive pay.
• Set your own schedule.

Position Scope

• This role centers on your professional skills within the Aviation space in Norfolk.

About American Airlines

American Airlines is the world's largest airline, connecting people, cultures, and economies across the globe. Together with our regional partner American Eagle, we offer an average of nearly 6,700 flights daily to 350 destinations in 50 countries. We are committed to caring for people on life's journey. Our team is a diverse community of professionals dedicated to safety, reliability, and premium service. When you wear the American Airlines uniform, you represent a legacy of aviation excellence spanning nearly a century.

Job Summary

We are accepting applications for the position of Flight Attendant. This is more than a job; it is a lifestyle. As an American Airlines Flight Attendant, you are the face of the airline to millions of passengers. You will be responsible for their safety, comfort, and well-being from the moment they step onto the aircraft until they deplane. You will travel the world, work with diverse crews, and face new challenges every day. We are looking for resilient, adaptable, and service-oriented individuals ready to elevate the customer experience.

Detailed Responsibilities

• Cabin Safety Leadership: Your primary role is safety. You must be proficient in the use of all emergency equipment (oxygen bottles, defibrillators, evacuation slides). You will conduct safety demonstrations, monitor cabin compliance, and act decisively during emergencies such as turbulence, medical incidents, or security threats.
• Premium Service Delivery: Provide world-class service in all cabins, including Flagship First and Business Class. This involves intricate meal services, beverage knowledge (sommelier training provided for premium routes), and anticipating the needs of high-value customers.
• Conflict Resolution: Effectively manage interpersonal conflicts, seat duplication issues, and non-compliant passengers with professionalism and de-escalation techniques.
• Global Operations: You may be assigned to domestic or international trips. This requires managing customs documentation, adhering to foreign entry requirements, and respecting cultural norms in destination cities.
• Reserve Duty: New hires typically start on "Reserve" status, meaning you must be available on-call to cover scheduling needs. Flexibility is a non-negotiable requirement.

Why American? (Benefits & Culture)

We offer a Total Rewards package designed to support your physical, financial, and emotional well-being:

• Travel: Unparalleled travel privileges for you, your family, and friends on American Airlines and oneworld® alliance partners.
• Health & Life: Medical, dental, vision, and life insurance options.
• Retirement: 401(k) with company match.
• Career Development: Opportunities to advance to Purser, Instructor, or Management roles.
• Union Representation: This position is represented by the Association of Professional Flight Attendants (APFA).

Requirements

• Must be 20 years of age or older.
• High school diploma or GED equivalent required; college education preferred.
• Ability to attend 6.5 weeks of unpaid training at our Training & Conference Center (accommodations provided).
• Valid passport with at least 18 months validity.