Just Posted:General Manager|Full-time|Ford Idaho Center in

Oak View Group is a renowned global leader specializing in venue development, management, and premium hospitality services for the live event industry. The company serves a diverse portfolio of world-class venues including arenas, convention centers, music festivals, performing arts centers, and cultural institutions. With a comprehensive 360-degree solution set, Oak View Group provides unparalleled management and hospitality services that contribute to the success and enhancement of live event experiences worldwide. The company’s commitment to innovation and excellence positions it as a leader in the sports, entertainment, and live event management sectors. This role is specifically for the position of General Manager responsible for overseeing the food service operations at the Ford Idaho Center, Ford Amphitheater, and Nampa Civic Center. The Ford Idaho Center Arena is especially famous for hosting one of the nation’s premier rodeos, the Snake River Stampede, and is a key venue for numerous concerts, trade shows, and sporting events. The Ford Amphitheater holds roughly 40 concerts each summer, enriching the local cultural landscape, while the Nampa Civic Center offers versatile spaces for meetings, banquets, plays, and a variety of community events. Together, these venues attract over 125,000 guests annually and host approximately 850 events, making this General Manager position critical for operational success. The General Manager role entails the efficient, professional, and profitable management of the food service operations across all assigned venues. This includes full oversight of every managerial, full-time, and part-time staff member, ensuring compliance with all relevant labor laws, sanitation, food safety regulations, and alcohol service protocols. The manager is also tasked with financial accountability including preparing budgets, revenue analyses, and financial projections. They have the final authority on equipment purchases and leasing, contract negotiations, policy formulation and implementation, conflict resolution, labor allocation, and scheduling. This leadership position demands a strategic approach to maximizing revenue, both within and outside venue properties, and advancing operational excellence. This full-time position offers an annual salary in the range of $100,000 to $115,000, with eligibility for bonuses based on performance. Benefits include comprehensive health, dental, and vision insurance plans, a 401(k) savings plan with matching contributions, and paid time off which encompasses vacation, sick days, and recognized holidays. The role reports to senior leadership within Oak View Group and operates in a fast-paced, event-driven environment that values high standards of professionalism, integrity, and teamwork. The company fosters an inclusive work culture where diversity is celebrated and equal opportunities are provided to all employees, reflecting their commitment to creating a respectful and innovative workplace. In essence, the General Manager must bring a combination of operational expertise, financial acumen, strong leadership skills, and a passion for delivering high-quality food service experiences in large-scale entertainment venues. This role demands hands-on involvement in day-to-day operations as well as a forward-looking vision to sustain and grow business revenues while maintaining exemplary service standards and compliance. Candidates aspiring to this role should be prepared to manage complex managerial duties, contribute to organizational strategies, and engage effectively with a diverse range of stakeholders including venue staff, guests, suppliers, and event organizers.

• ma or ms degree
• minimum 5 years management experience in food-related or concessions industry
• concessions manager certificate from the national association of concessionaires
• nationally recognized advanced food service sanitation training course certification
• ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner
• ability to make sound business decisions quickly and under pressure
• ability to speak, read and write in english
• solid working knowledge of computer applications including microsoft office, pos systems, and timekeeping systems
• ability to work well in a team-oriented, fast-paced, event-driven environment
• possess valid food handlers certificate and alcohol service permit if required
• experience working in a union environment
• ability to handle cash accurately and responsibly
• experience in a fast paced ball park or stadium preferred