Immediate Opening in Pittsburgh,PA,USA for a Food

Rivers Casino Pittsburgh is a premier gaming and entertainment destination located in the heart of Pittsburgh, Pennsylvania. As a part of the vibrant hospitality industry, the casino offers guests an exceptional experience that blends the excitement of gaming with fine dining and world-class service. Rivers Casino Pittsburgh has become a staple in the city, known for its dynamic atmosphere, diverse entertainment options, and commitment to delivering quality service. Within its expansive complex, Martorano's Prime represents the casino's dedication to offering guests a luxurious dining experience with a menu that features expert culinary creations and impeccable service standards. The establishment is proud to provide an engaging work environment where team members can thrive and contribute to an unforgettable guest experience. The role of Food Runner at Martorano's Prime is a key position within the food and beverage category, designed for individuals who are enthusiastic about hospitality and customer service. This part-time position is central to ensuring that meals are delivered promptly, accurately, and in an inviting manner, supporting the restaurant's reputation for excellence. The Food Runner at Martorano's Prime operates as a direct link between the kitchen and the guests, responsible for swiftly moving dishes from the preparation area to the dining tables while maintaining the highest standards of presentation and hospitality. This role demands attentiveness, efficiency, and a thorough understanding of the dining environment and service protocols. Food Runners must ensure that all hot food is delivered within 90 seconds of being placed in the take-out window, emphasizing the importance of timing in maintaining food quality and guest satisfaction. They are expected to handle food with care, placing plates quietly and ensuring the entrée faces the guest for the best presentation. In addition, Food Runners address guest requests courteously and escalate issues to servers if needed, helping to foster a seamless dining experience. Accuracy is paramount, as delivering the correct order prevents confusion and maintains the flow of service. This position also requires a keen eye for detail, such as checking that all food is garnished appropriately and accompanied by the correct condiments. Food Runners must read tickets proficiently and keep their work area clean and well-stocked. Teamwork is essential, with responsibilities extending to assisting colleagues by pre-bussing tables and performing cleaning duties. Adherence to Martorano’s hospitality standards, including uniform and dress code compliance as well as sanitation procedures, is mandatory to maintain the establishment’s polished image and adherence to health regulations. Martorano's Prime seeks Food Runners who exhibit excellent communication skills, have prior experience in a bar, lounge, or full-service restaurant environment, and demonstrate a positive attitude that enhances guest interactions. Flexibility in working hours, including holidays and various shifts, is important to accommodate the dynamic needs of the service industry. This role is ideal for individuals passionate about hospitality, eager to contribute to a high-performing team, and dedicated to providing an outstanding dining experience that aligns with Rivers Casino Pittsburgh's esteemed standard.

• Minimum of 1 year of experience in a bar, lounge, or full-service restaurant
• Excellent communication skills and the ability to perform basic math
• Strong interpersonal skills to maintain effective working relationships with staff and other departments
• Full understanding of Martorano’s rules, policies, and procedures
• A positive attitude, displaying a spirit of enjoyment in your work and interactions with guests
• Ability to read, write, and communicate verbally in English
• Flexibility to work varied shifts, including holidays, and obtain and maintain all necessary licensing