HOUSEKEEPING INSPECTOR - $20 to $25 per HOUR

The Pueblo of Sandia Resort & Casino, located in Albuquerque, NM, is a well-established four-star resort offering a luxurious experience combined with excellent guest services. This resort is known for its commitment to integrity, fairness, collaboration, communication, and recognition for performance excellence. The organization aims to attract and retain a qualified workforce by maintaining high standards for all team members. This approach significantly contributes to the ongoing success and community value of the Pueblo of Sandia today and in the future. The resort provides an exceptional hospitality environment where both guests and employees thrive in an atmosphere of professionalism and respect. As a full-time position offering an hourly salary range of $19.62 to $24.53, this role plays a crucial part in upholding the resort’s reputation for cleanliness and guest satisfaction. The position of Housekeeping Inspector is a vital role at the resort, focusing on ensuring that all housekeeping staff meet and exceed the high standards expected of a four-star resort. This role involves inspecting guest rooms, hallways, and public areas immediately to correct any deficiencies, thereby guaranteeing a pristine environment for all guests. The inspector is also responsible for evaluating the performance of the housekeeping team to ensure quality service, compliance with housekeeping specifications, and that guest rooms are ready by check-in time. They play a key role in training and mentoring housekeeping staff, supporting supervisors, managing the maintenance reporting system, resolving customer complaints, and maintaining security protocols such as key controls. The role requires a keen eye for detail, excellent communication skills, and the ability to build teamwork and recognition among staff members. The inspector must handle various physical demands, from lifting and climbing to prolonged periods of standing and walking, all within the diverse work environments of the resort. This position also emphasizes safety, adherence to standard operating procedures, and proactive customer service. Overall, the Housekeeping Inspector is fundamental in creating an inviting and comfortable experience that meets the resort’s high standards of cleanliness and guest satisfaction, making it an essential position within the housekeeping and resort management team.

• Two years of housekeeping experience including one year supervisory experience
• Must be able to speak basic English
• High school diploma or GED equivalent
• Must be able to successfully pass a stringent background investigation
• Will require a pre-employment and random drug screening
• Must be able to lift at least 25 pounds
• Must have good punctuality and regular attendance
• Ability to perform physical activities such as balancing, climbing, crawling, crouching, feeling, finger dexterity, grasping, hearing, kneeling, lifting, pulling, pushing, reaching, seeing, walking, sitting, standing, stooping, and talking in a demanding work environment.