Host/Hostess - Join Us Now!

Jalapeno Tree is a vibrant and family-friendly Mexican restaurant that prides itself on delivering Crazy Good Mexican Food in a welcoming atmosphere. Known for its commitment to high-quality ingredients and exceptional service, Jalapeno Tree has built a loyal customer base that values its lively environment and flavorful dishes. As a part of the Pepper Posse team, employees experience a dynamic workplace culture where teamwork, passion for food, and guest satisfaction are at the core of daily operations. Jalapeno Tree emphasizes creating memorable dining experiences through its friendly staff and engaging ambiance, making it a popular dining destination for families, friends, and food enthusiasts alike. The role of the Host/Hostess at Jalapeno Tree is pivotal as the first point of contact for guests, setting the tone for their entire dining experience. This position requires an energetic and motivated individual dedicated to providing exceptional guest interactions with a focus on hospitality and attentiveness. The host/hostess is responsible for warmly welcoming guests, efficiently managing seating and waitlists, accurately quoting wait times, and ensuring the entrance and waiting areas are clean and inviting. This role demands excellent communication skills, a proactive approach to guest service, and the ability to multitask effectively in a fast-paced environment. By coordinating smoothly with servers, bussers, and kitchen staff, the host/hostess helps maintain operational flow and guest satisfaction. Beyond greeting and seating guests, the host/hostess handles phone calls, takes to-go and curbside orders, and assists in maintaining an organized station. This multifaceted role also involves addressing guest inquiries and concerns with professionalism and empathy, contributing to the restaurant’s reputation for outstanding customer service. Employees in this role can expect competitive hourly wages, participation in a tip pool, and access to benefits such as health, dental, and vision insurance, paid vacation, and opportunities for advancement within the company. The position requires individuals who are adaptable, detail-oriented, and capable of maintaining composure under pressure while engaging guests in a friendly and warm manner. This is a fantastic opportunity for individuals looking to grow their careers in the hospitality industry with a well-respected and customer-focused restaurant.

• Must be at least 16 years of age
• Basic mathematic skills and ability to handle cash and operate a POS system accurately
• Ability to work in a fast-paced environment and handle multiple tasks
• Strong knowledge of cooking techniques, food safety, and kitchen equipment
• Ability to work efficiently under pressure and handle multiple tasks simultaneously
• Strong attention to detail and commitment to cleanliness
• Excellent organizational and time management abilities
• Ability to work flexible hours, including evenings, weekends, and holidays
• Texas Food Handlers Certification
• TABC certification for serving alcohol if 18 years of age
• Ability to stand for prolonged periods, move at a rapid pace, bend, twist, and lift products weighing up to 35 pounds