Host/Hostess - $19.55 per HOUR
Posted on October 24, 2025
HMSHost is a global leader in providing dining and retail experiences at travel venues including airports, highways, and amusement parks. They are dedicated to offering high-quality foodservice management and guest services, focusing on enhancing the travel experience for every customer. Located at Phoenix Sky Harbor International Airport, one of the busiest airports in the United States, HMSHost operates numerous food and beverage outlets, proudly serving millions of travelers annually. The company values teamwork, diversity, and career development, making it a desirable employer in the hospitality industry. Working at HMSHost means joining a community committed to delivering exceptional customer service and innovating within a dynamic, fast-paced environment.
This particular opportunity is for the position of Host/Hostess at the San Tan restaurant within Terminal 3 of Phoenix Sky Harbor International Airport. This role is critical to making a memorable first impression on guests by providing a warm, welcoming atmosphere. The Host/Hostess is responsible for greeting guests, managing seating arrangements, and ensuring smooth communication between the kitchen and floor staff. The position is non-exempt and typically reports to the Store Manager.
The role involves various responsibilities including handling reservations, updating seating charts, maintaining the dining area, assisting with inventory stock, and sometimes taking on cashier or bus person duties to expedite service. The ideal candidate is organized, personable, and capable of handling multiple tasks efficiently while maintaining excellent service standards. Working at an airport restaurant introduces a unique hospitality environment filled with diverse customers, requiring employees to be adaptable, quick-thinking, and professional in all interactions.
HMSHost has a strong commitment to employee well-being, offering a comprehensive benefits package. Employees enjoy health, dental, and vision insurance, paid time off including vacation and sick days, holiday pay, meal and transportation benefits, and a 401(k) plan with a company match. Additional perks include company-paid life insurance, tuition reimbursement, employee assistance programs, training, and career growth opportunities. There is also a referral program that rewards employees for bringing in new talent. These benefits underscore HMSHost's commitment to promoting career satisfaction and growth.
Overall, this role is an excellent entry point for those looking to build a career in hospitality, specifically within the fast-paced travel industry. The Host/Hostess position at HMSHost in Phoenix Sky Harbor International Airport offers a rewarding career path with significant support for professional development and a comprehensive suite of employee benefits, making it an attractive employment opportunity for candidates seeking stability, growth, and a vibrant work atmosphere.
                - High school diploma or equivalent preferred
 - customer service experience
 - ability to stand and walk for extended periods
 - ability to bend, twist, and perform physical tasks required for the job
 - ability to handle cash securely and accurately
 - effective communication skills
 - ability to work in a fast-paced environment
 - flexible availability to work shifts including weekends and holidays