Hospital Valet Attendant ($13/hr +$Cash Tips Daily!) - Mercy Hospital OKC

Towne Park is a leading hospitality services company that prides itself on delivering exceptional experiences to guests, patients, visitors, and clients. Established with a mission to create smiles and memorable moments, Towne Park specializes in parking management and valet services, committed to providing compassionate and attentive customer service. The company operates in various locations, serving millions of people each year, including those in the healthcare sector, hospitality industry, and travel and tourism markets. This diverse environment makes Towne Park a unique employer for those who wish to impact people positively through daily interactions. Towne Park's culture emphasizes teamwork, respect, and creating a welcoming atmosphere for everyone, ensuring that each guest or patient feels valued and cared for in every encounter. The role of Guest Service Associate at Towne Park is essential for maintaining the company’s reputation for excellence in service. This position involves parking and retrieving guest vehicles safely and efficiently while ensuring guests receive attentive, friendly, and professional assistance. The Associate also supports guests by handling luggage, providing directions, assisting with reservations or transportation, and answering inquiries about the facility and surrounding areas. The work schedule typically covers Monday through Friday shifts with varying hours, primarily early mornings and daytime hours. Towne Park offers hourly pay ranging from $13 to $15 plus tips between $16 and $19, reflecting the company’s commitment to competitive and fair compensation. While seasonal and temporary roles may not be eligible, employees can enroll in benefits such as accident insurance, hospital indemnity, critical illness coverage, telemedicine, and a 401k retirement savings plan. The Guest Service Associate is expected to uphold the company’s standards by maintaining a pleasant and professional demeanor, greeting guests by name, and using proper phone etiquette. The role involves careful attention to vehicle handling, including safe driving, parking, and key management, as well as thorough documentation of all activities related to the valet system. Associates must be able to read, write, and communicate effectively, handle financial transactions accurately, and perform physical tasks such as lifting luggage and walking or standing for extended periods. The position requires a valid driver’s license and the ability to operate vehicles, including manual transmissions and performing parallel parking, which are highly desirable skills. Working mostly outdoors, employees face varying weather conditions and must be physically capable of managing tasks that involve exerting force to move objects, climbing stairs, and maintaining balance. Safety and accommodations for disabilities are prioritized, ensuring that individuals can perform their duties successfully. The position occasionally requires travel of up to 5 percent. Overall, the Guest Service Associate position at Towne Park is a rewarding opportunity for individuals who value hospitality, vehicle safety, and making a positive impact on guests and clients through excellent service.

• High school diploma or equivalent
• Valid driver’s license for applicable state or commutable distance
• One month related experience and/or training or equivalent education and experience
• Ability to read, write and comprehend English
• Ability to handle basic math including addition, subtraction, multiplication and division
• Ability to operate a vehicle safely including manual transmission and parallel parking
• Ability to maintain professional demeanor and communication skills
• Ability to work outdoors in varying weather conditions
• Physical ability to lift up to 100 pounds occasionally and stand or walk for extended periods