Hooters seeks Hospitality Service Support-Quick Hire! in Tulsa,OK,USA

Hooters of America LLC is a well-established American restaurant chain known for its commitment to making people happy through exceptional hospitality and service. Founded with the mission to create enjoyable dining experiences, Hooters combines a casual dining environment with a welcoming atmosphere that caters to a wide variety of guests. The company is recognized for its friendly staff, quality food and beverage offerings, and creating a fun, lively ambience where customers feel valued and guests’ needs are always a priority. Hooters is dedicated to workplace diversity and inclusion, encouraging applications from all qualified individuals regardless of gender, ethnicity, disability, or veteran status. The Hospitality Service Support position at Hooters is pivotal in delivering this mission of guest satisfaction. This versatile role offers cross-training across three core areas: Host, To-Go, and Staff, enabling employees to develop a broad skill set while enhancing the overall guest experience. As a Host, you will be the first point of contact for guests, greeting them with enthusiasm and managing the seating flow to ensure efficient service delivery. This role demands an energetic personality, the ability to accommodate various types of parties, and maintaining knowledge of new menu items and promotions. In the To-Go role, you handle customer orders via multiple channels including phone, delivery apps, and online platforms, emphasizing accuracy and promptness. Suggestive selling and payment processing are integral duties, along with ensuring that all orders are packaged correctly to meet customer expectations. The Staff role demands attention to cleanliness and sanitation across the restaurant, from the parking lot to the front of house and restrooms, significantly impacting the guest’s view of the establishment’s atmosphere. Responsibilities include maintaining fully stocked wait stations, supporting bar area upkeep, and assisting with food running tasks. This role requires excellent prioritization and multitasking abilities to maintain smooth operations. All employees are expected to embody Hooters’ core values: Show You Care, Elevate the Spirit, Respect Everyone, Value Feedback, and Exceed Expectations. These values foster not only a positive and respectful environment but also uphold the brand’s reputation for exceptional customer service and operational excellence. Successful candidates will find this role dynamic and rewarding, offering numerous opportunities to improve guest relationships, develop professional skills, and thrive in a fast-paced restaurant environment. This position is ideal for individuals who thrive on interaction, are adaptable, and take pride in contributing to a team that makes guests feel genuinely welcome and well cared for.

• Must be 17 or 18 years of age or older
• Valid ServSafe alcohol certification required for service of alcoholic beverages
• Legally required certifications prior to employment
• Customer service skills
• Basic mathematical computation skills
• Ability to promote brand integrity
• Ability to maintain professionalism at all times
• Ability to communicate clearly
• Ability to work well with others
• Ability to multitask in a fast-paced environment
• Ability to adapt to change
• Knowledge of menu items and specials
• Knowledge of sanitation and use of MSDS