Hiring:Aviation in Springfield,MO,USA | Apply Now

O'Reilly Hospitality Management, LLC (OHM) is a forward-thinking and growing hospitality management company dedicated to offering exceptional opportunities for those passionate about sustainability efforts, health and wellness, community involvement, and philanthropic outreach. Committed to empowering team members at all levels of leadership, OHM fosters an environment where every individual can contribute in a meaningful and unique way to the company's operations and success. Known for its supportive and collaborative culture, OHM seeks detailed-oriented professionals who are motivated to make a real impact within the hospitality industry. The company’s emphasis on growth and development ensures that each team member is given the tools and opportunities necessary to thrive in their roles and advance their careers. OHM is now hiring a Front Office Manager at the Hilton Garden Inn located in Springfield, MO. This full-time exempt position plays a pivotal role in maintaining the high standards of guest service and operational efficiency that the brand and OHM are known for. The Front Office Manager will be responsible for overseeing the front office operations, including recruiting, hiring, training, and evaluating team members to ensure top-notch performance aligned with company and brand standards. This role involves managing budgets and maximizing profitability, liaising between various hotel departments such as housekeeping, food and beverage, sales, and engineering, and actively participating in property sales and revenue management efforts. The Front Office Manager is expected to develop both short-term and long-term operational and financial plans that align with the hotel’s objectives, contributing to the overall profitability and guest satisfaction. Key responsibilities include managing cash and credit control procedures, scheduling staff efficiently based on labor standards and occupancy forecasts, and continually fostering team engagement and recognition programs. The manager will also be a visible and approachable leader, embodying the company's core values and culture centered around guest service excellence, team member satisfaction, health and wellness, and safety. This role demands strong leadership skills, excellent communication abilities, problem-solving acumen, and proficiency with hotel property management systems and Microsoft Office applications. Candidates should possess an associate or bachelor’s degree in Hospitality Management, Management, or Business, along with supervisory and line-level experience in the hospitality field. Physical requirements of the position include the ability to stand for extended periods, occasionally lifting up to 40 pounds. The work environment is primarily indoors with no significant exposure to adverse conditions. OHM provides comprehensive employee benefits, including 401(k) and Roth 401(k) plans with company matching, health, dental, vision, and life insurance, paid time off including parental leave, and various employee discounts and travel perks. A unique feature of employment with OHM is the option for new hires to access earned wages through DailyPay on the first day, ensuring financial flexibility. O'Reilly Hospitality Management is an equal opportunity employer, embracing diversity and inclusion in all hiring and employment practices.

• Associate or bachelor’s degree in Hospitality Management, Management, or Business
• Two-year supervisory experience preferred
• One-year line-level experience preferred
• Ability to stand for long periods
• Ability to lift up to 40 pounds occasionally
• Strong leadership and organizational skills
• Excellent communication skills
• Experience with property management systems
• Competence in Microsoft Word and Excel
• Ability to multitask and prioritize
• Ability to work well with others
• Compliance with all company policies and procedures
• Ability to work in a fast-paced environment
• Must report to work on time and in uniform
• Ability to manage cash and credit transactions
• Adherence to local, state, and federal laws
• Commitment to team member engagement and guest service culture