Group Rooms Coordinator - Quick Hire!

Valley River Inn, Eugene's only riverfront hotel, offers a unique blend of natural beauty and warm hospitality. Situated along the scenic banks of the Willamette River, this historic hotel provides guests with a serene retreat surrounded by the charm of the Pacific Northwest. With over 250 fully renovated rooms and suites, Valley River Inn combines modern comfort with upscale amenities, inviting guests to enjoy a tranquil and memorable stay. The property is known not only for its comfortable accommodations but also for its vibrant connection to local culture, featuring Sweet Waters on the River, a popular dining destination that highlights the flavors of the Willamette Valley. Additionally, the hotel boasts over 15,000 square feet of versatile meeting and event space, catering to gatherings of various sizes and purposes. Its strategic location close to downtown Eugene, the University of Oregon, and renowned venues like Autzen Stadium and Hayward Field makes it a central hub for visitors seeking both relaxation and access to the city's cultural and recreational offerings. The role of Group Rooms Coordinator at Valley River Inn is integral to the seamless operation of group and contracted business-related guestroom reservations. This position is responsible for managing rooming lists, handling changes to reservations, and overseeing the creation and administration of Synxis group booking links within the Property Management System. The Group Rooms Coordinator serves as a key liaison between the hotel’s sales, events, and accounting teams, maintaining consistent and clear communication with group clients regarding their bookings, deposits, invoices, and payment schedules. Part of the role's responsibilities includes processing sales department invoices, managing group Posting Master accounts, and ensuring the accuracy of all documentations and financial transactions related to group reservations. In addition to the administrative and coordination duties, the Group Rooms Coordinator contributes to the overall guest experience by verifying that all necessary documents and payments are in place prior to group arrivals and promptly addressing any discrepancies with the relevant sales or events managers. The role requires strong attention to detail, excellent organizational skills, and the ability to multi-task effectively in a dynamic hospitality environment. The position highlights the importance of confidentiality, diligent record-keeping, and problem-solving capabilities to ensure a smooth and efficient registration and billing process for group guests. Valley River Inn offers a supportive work environment with a values-based culture that emphasizes inclusivity, fun, and professional growth. Employees enjoy competitive hourly compensation starting at $22.00 with the unique benefit of daily pay, paid time off and holiday pay, as well as comprehensive benefits including medical, dental, vision care, disability coverage, and a 401K plan. Additional employee perks include HSA/FSA plans with employer contributions, discounted lodging and dining experiences, referral bonuses, an employee assistance program, volunteer opportunities, and access to an online learning platform to foster continual career development. The hotel's commitment to its workforce ensures a positive, engaging atmosphere where team members can thrive and contribute meaningfully to creating exceptional experiences for guests. For those interested in joining a tight-knit team dedicated to hospitality excellence and working in one of Eugene's most iconic locations, the Group Rooms Coordinator role at Valley River Inn represents a compelling opportunity to grow within a dynamic, guest-focused organization. The position demands a high degree of professionalism, solid communication skills, proficiency in Microsoft Office, and the ability to handle financial computations and detailed administrative tasks efficiently. In return, employees are welcomed into a culture that values open-heartedness, teamwork, and continuous improvement, all while enjoying the scenic beauty and vibrant community that defines Valley River Inn and its surroundings.

• High school diploma or equivalent
• Experience in hotel group reservations or hospitality industry preferred
• Proficiency in property management systems and Microsoft Office
• Strong communication skills
• Ability to handle financial transactions accurately
• Detail-oriented with excellent organizational skills
• Ability to maintain confidentiality of guest information
• Ability to work collaboratively in a team environment
• Willingness to learn and adapt in a fast-paced setting