General Manager - Upper Valley Pike - Springfield, MA

Checkers & Rally's is a renowned fast-food restaurant chain famous for its delicious burgers and fries, operating numerous franchises across various locations. With a dedication to delivering superior quality food and exceptional customer service, Checkers & Rally's has established itself as a leader in the Quick Service Restaurant (QSR) industry. The brand is committed to making a positive impact by serving its franchisees, teams, and guests with utmost dedication, consistently striving to be a first choice for both customers and employees. As part of their Corporate Field Operations team, the work environment is dynamic, challenging, and focused on operational excellence. This team prioritizes meeting sales and profit goals while maintaining a focus on training, development, and employee satisfaction. They foster a fun and safe workspace where employees can thrive and guests can enjoy top-notch service. The employment type is a full-time General Manager position based at the Upper Valley Pike location, with responsibilities that encompass comprehensive restaurant management. Salary specifics are competitive, and benefits include medical and dental coverage along with other rewarding incentives. The General Manager role at Checkers & Rally's is pivotal in executing the corporate restaurant plan and ensuring the restaurant’s operational success. This role demands a hands-on leader who is adept at managing profit and loss (P&L) metrics, analyzing business data, and implementing operations strategies to boost sales and efficiency. The ideal candidate will be responsible for recruiting, hiring, and appropriately staffing the team to assure smooth restaurant operations. Training team members and managers on company policies, customer service standards, and operational procedures is a core aspect of the position. The General Manager will also play a vital role in maintaining a safe, clean, and enjoyable environment for both employees and guests, underscoring Checkers & Rally's commitment to quality in its service and workplace culture. A successful General Manager at Checkers & Rally's will be characterized by strong leadership and coaching capabilities, excellent communication skills, and the ability to adapt to a fast-paced environment. Their daily duties will include developing and executing plans to meet budgeted sales and profit targets, ensuring adequate staffing levels during shifts, providing continuous feedback and coaching to staff, and effectively resolving complaints and operational issues. This position offers immense opportunities for personal and career growth, with comprehensive training, development programs, and performance recognition through bonus schemes and exciting rewards like all-expense-paid cruises. Joining Checkers & Rally's as a General Manager means becoming part of a company that values integrity, service, excellence, and encourages boldness and growth among its employees.

• High school diploma or general education degree (GED)
• Food safety certified
• Over 2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
• Basic math skills
• Microsoft Office and general systems experience
• Strong verbal and written communications skills
• Ability to work flexible schedule and extended hours
• High energy to keep up with our fast paced environment
• Commitment to core values of integrity, service, excellence, and courage to be bold and grow