General Manager - Missouri City, TX

Urban Air Adventure Parks is a leading name in the location-based entertainment industry, renowned for pioneering the indoor adventure park concept. Headquartered in Dallas, Texas, Urban Air has grown to become the largest operator of adventure parks in the world. The company's mission revolves around inspiring kids and families to have fun while aiming higher to accomplish feats they never thought possible. Urban Air creates a vibrant and engaging environment filled with innovative attractions, activities, and entertainments designed to cater to guests of all ages. Their commitment to safety, exceptional customer experiences, and community involvement firmly positions them as a trusted entertainment destination in multiple locations.\n\nUrban Air Sugar Land stands out as an exceptional extension of this concept, offering guests a safe and exciting indoor venue where fun and adventure come together seamlessly. The establishment values a positive culture, enthusiasm, innovation, and inclusivity — all hallmarks that extend into their work environment. As an equal opportunity employer, Urban Air Sugar Land embraces diversity and encourages its team members to grow both professionally and personally within the organization.\n\nThe General Manager role at Urban Air Sugar Land is a significant leadership position entrusted with driving operational excellence while fostering a fun and dynamic culture. This role focuses on motivating the team, ensuring accountability, and achieving operational and financial results aligned with company values and standards. The General Manager will lead by example, instilling a sense of responsibility, enthusiasm, and continuous improvement among the employees. This position demands a balance of strategic vision and hands-on leadership to oversee all facets of park operation including guest services, entertainment, food and beverage, attractions maintenance, and staff management.\n\nResponsibilities for the General Manager extend beyond day-to-day operations; they include setting staffing strategies, enforcing safety protocols, cultivating an engaged and professional team, monitoring financial performance, and positioning the park as an essential community hub through local partnerships. The role requires a seasoned hospitality professional who understands the nuances of the entertainment sector and has proven skills in team development, financial acumen, and customer service excellence. By embracing the core values and mission of Urban Air, the General Manager plays a pivotal role in elevating the guest experience and driving the park’s growth and success. This employment opportunity is especially well-suited to leaders who enjoy mentoring younger staff members, creating a positive work environment, and ensuring the park maintains its reputation as a premier destination for fun and safe indoor adventure. This position represents an exciting career path for motivated individuals dedicated to operational leadership in the entertainment and hospitality field.

• Experience in hospitality required: Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants
• 3+ years of experience in Facility Operations & Management
• Ability to enthusiastically interact with others
• Strong judgment and decision-making skills
• Professional grooming and conduct
• Intermediate computer skills - Microsoft Office (Excel, Word, PowerPoint)
• Strong communication skills
• Ability to establish and maintain working relationships with employees, management, and vendors
• Ability to maintain professionalism internally and externally
• Flexibility and adaptability to business and team needs
• Ability to hold oneself accountable for high standards of conduct and professionalism