General Manager - Gresham, OR

MOD Restaurants is a dynamic and socially conscious fast casual restaurant chain known for its commitment to serving made-to-order pizzas while fostering an inclusive community. Established with the philosophy that businesses can be a force for good, MOD Restaurants emphasize the importance of people, culture, and community impact beyond just delivering delicious food. The company has grown to represent more than just a dining option; it is a movement aimed at making the world a better place through genuine care for employees, customers, and the surrounding communities. Located in Gresham, Oregon, the MOD Pizza store there is looking for a General Manager to lead their team and sustain their high standards of service and operational excellence. This role is full-time and offers a competitive compensation package ranging from $55,000 to $65,000 annually, which is based on the candidate’s qualifications, experience, competencies, and geographic location. Along with the attractive salary, the company offers a comprehensive benefits package designed to support its employees' overall wellbeing and work-life balance. As the General Manager, your main responsibility will be to oversee the day-to-day operations of the Gresham MOD Pizza store and ensure the delivery of exceptional customer experiences. This role is pivotal in driving business success by focusing on the company’s core Flywheel strategy, which revolves around cultivating engaged and inspired staff members, loyal customers, and consistently strong business outcomes. You will be the driving force behind creating a positive and motivating store environment, proactively leading your Squad — including Store Coaches and Shift Captains — to embody MOD's culture in every interaction. You will spend your time balancing strategic leadership with hands-on involvement on the floor. This means dedicating part of your focus to coaching, team development, business planning, and customer engagement while also actively working alongside your team to foster a welcoming and efficient restaurant atmosphere. As a General Manager, you will leverage business acumen to analyze store performance metrics, identify opportunities for improvement, and execute effective action plans. Building strong community relationships and recruiting talented individuals are also key aspects of the role, contributing to a thriving and inclusive workplace climate. Additionally, you must uphold safety and cleanliness standards, manage inventory effectively, maintain cash accountability, and ensure communication flows seamlessly throughout your team. MOD Pizza values are integral to your role – embracing change, practicing patience, showing compassion, supporting others without judgment, and fostering a safe and welcoming environment for both customers and squad members. This role is an opportunity to be more than a manager; it is to be a community leader and a vital player in a socially responsible business model that prioritizes doing the right thing and empowering its people. Working at MOD requires agility and resilience due to the physical demands of the job, including working in fast-paced kitchen and dining environments, handling kitchen equipment, and maintaining a dynamic schedule that may include evenings, holidays, and extended hours. The company promotes inclusion and accessibility, encouraging applicants to request accommodations as needed to ensure fair participation in the hiring process. Overall, the General Manager position at MOD Pizza in Gresham is an exceptional opportunity for a dedicated leader who thrives on driving operational excellence, nurturing team spirit, and embracing a purpose-driven workplace culture that aims to make a lasting positive impact in its community and beyond. Joining MOD means contributing to a larger movement where pizza powers the possibility of a better world.

• At least two years of general manager experience in a restaurant
• Demonstrated pride and ownership for business success
• Proven ability to train, develop, and lead teams
• Experience managing inventory in a food service environment
• Food safety certification or alcohol beverage certification obtained within 30 days of start date
• Minimum age of 21 years
• Ability to work in an open kitchen environment
• Capable of performing physical tasks including walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing, pulling up to fifty pounds
• Ability to operate kitchen equipment and communicate effectively in English
• Willingness to work varied schedules including evenings, holidays, extended hours
• Ability to work near mechanical parts and in cold storage environments