General Manager - Desert Retreat - Quick Hire!

Hilton Grand Vacations is a renowned hospitality company dedicated to delivering memorable vacation experiences across its global network of resorts. With a commitment to inclusivity, belonging, and a people-first culture, Hilton Grand Vacations has cultivated a diverse and passionate workforce of over 14,000 team members who strive daily to create lifelong memories for members and guests alike. Recognized as an award-winning workplace, Hilton Grand Vacations places a high value on innovation, community involvement, and employee recognition, making it an ideal environment for professionals seeking growth, purpose, and a supportive culture. The company is currently seeking a General Manager to join its team at Desert Retreat, a resort setting where the role will be pivotal in overseeing comprehensive resort operations. The position is designed for a dynamic and experienced leader who will ensure the smooth and efficient functioning of essential resort departments including front office, housekeeping, maintenance, security, loss prevention, and recreational functions. The General Manager will engage directly with the Homeowners Association Board of Directors, maintain budgetary controls, and uphold the highest standards of guest safety and service quality. This management role offers exceptional benefits, starting with comprehensive health care options available from the first day. Employees can enjoy company travel discounts at hotels worldwide, a robust Employee Assistance Program to support well-being, and a flexible Paid Time Off plan tailored for managers and above to balance work and personal life effectively. Financial perks include a comprehensive 401(k) program with company match contributions and an exclusive employee stock purchase plan, allowing staff to invest in their future alongside the company’s growth. The General Manager at Desert Retreat must demonstrate strong leadership capabilities with a focus on acquiring, developing, and retaining an engaged team. They will lead by example to foster trust, collaboration, and authenticity within the workplace. The role demands high action-orientation, energy, enthusiasm, and a proactive mindset toward embracing new opportunities and challenges. Additional responsibilities encompass conducting regular inspections of the property, ensuring compliance with labor laws, managing crisis plans, and collaborating closely with various stakeholders including the developer, project management, and in-house sales and marketing leadership. Ideal candidates are expected to have a comprehensive knowledge of vacation ownership principles, practices, and applicable Homeowners Association laws which are integral to day-to-day resort management. A strong financial acumen is required, with the ability to review and analyze resort and HOA financial statements and reports. Candidates should also be committed to fostering a culture of diversity, equity, and inclusion through excellent communication skills and management experience. This is an excellent opportunity for candidates with 3-5 years of prior General Manager experience and 5 years of management experience at a comparable property. Holding a BA, BS, or Bachelor's Degree is expected to meet the educational qualifications of this role. Hilton Grand Vacations prides itself as an equal opportunity employer committed to diversity and inclusion, offering reasonable accommodations for individuals with disabilities throughout the employment process. As part of the resort operations team, the General Manager will be the heart of exceptional guest experiences, driving a warm and friendly atmosphere that supports exceptional service delivery. This role is essential to creating lasting impressions that encourage guests to return and promote the brand positively. Joining Hilton Grand Vacations at Desert Retreat means becoming part of a globally recognized hospitality leader where professional development, engagement, and meaningful contributions are deeply valued.

• BA/BS/Bachelor's Degree
• 3-5 years of prior General Manager experience
• 5 years of management experience in a comparable property
• Comprehensive knowledge of vacation ownership principles, practices, and procedures, including HOA laws and regulations
• Ability to create and maintain a culture of diversity, equity and inclusion
• Excellent written and verbal communication skills