General Manager-$43100 To $64400 Per

TGI Fridays is a well-established and globally recognized casual dining restaurant chain known for its vibrant atmosphere, signature dishes, and commitment to delivering exceptional guest experiences. With a rich heritage that blends classic American cuisine with a lively bar scene, TGI Fridays continues to be a popular destination for guests seeking both quality food and a warm, inviting environment. The company prides itself on maintaining high standards of service and upholding its core Credo and Values, which guide every aspect of its operations and team interactions. The role of the General Manager at TGI Fridays is a pivotal leadership position responsible for overseeing the entire restaurant's operations with the goal of increasing guest satisfaction, sales, and margin growth. This role requires a seasoned professional who can lead and inspire a team of Restaurant Managers and team members, ensuring that all activities align with the brand's standards and values. The General Manager must be adept at selecting, coaching, and developing team members while fostering a positive and productive work environment. Key responsibilities include managing day-to-day restaurant operations, supervising multiple managers and frontline staff, controlling profit and loss centers, and executing brand standards through effective team leadership. The General Manager interacts frequently with guests to ensure they experience the signature Fridays Service Style, promptly addressing and resolving any service issues or complaints to maintain high guest satisfaction levels. Utilizing operational theories such as the Bubble Theory and Hamburger Stand Theory, the General Manager proactively manages shifts and prepares the restaurant for outstanding service delivery. Additionally, the General Manager identifies opportunities to increase sales and traffic by implementing local and national marketing initiatives and maintaining a focus on the restaurant's four-wall profitability. Staffing management involves assessing current and future needs, hiring talented team members, and developing high-potential staff for future leadership roles. The General Manager is responsible for providing honest feedback, coaching, and performance evaluations to all staff members, creating a safe and inclusive work environment, and handling financial and administrative duties such as payroll and inventory management. Critical decisions made by the General Manager include hiring, termination, wage increases, and resolving employee or guest relations issues in collaboration with human resources and higher management. Key performance indicators for success include guest satisfaction, revenue growth, cost control, staffing efficiency, and the professional development of team members. Ideal candidates will have a four-year college degree preference, a minimum of two years' experience in a supervisory restaurant role, and a strong understanding of financial management, including P&L, budgets, and sales projections. Physical requirements include the ability to stand and walk for entire shifts, frequent bending, lifting up to 30 pounds, and effective communication skills in English. This position offers employment at up to $15 per hour with opportunities for advancement within the company. The General Manager role at TGI Fridays is perfect for a driven individual with strong leadership skills who is passionate about creating memorable dining experiences and driving business success within a dynamic and supportive environment.

• Must be able to walk and stand during entire shift
• Frequent bending and stooping required
• Must be able to lift up to 30 pounds
• Must be able to read and write English
• Must be able to hear well in noisy environments