General Manager

Checkers & Rally's is a prominent player in the Quick Service Restaurant (QSR) industry, renowned for its commitment to delivering exceptional food and service experiences to its customers. With a focus on franchise operations, the company operates a dynamic network of restaurants across various locations, making it a preferred dining destination for guests seeking fast, flavorful meals in a welcoming environment. Known for innovation and consistent quality, Checkers & Rally's prides itself on its strong values and dedication to making a difference in the lives of its franchisees, employees, and guests alike. As a part of the Corporate Field Operations team, the General Manager plays a critical role in driving the overall success of a restaurant. This position demands strong leadership, strategic vision, and hands-on management to ensure the restaurant not only meets but exceeds its sales and profit goals. The General Manager shoulders the responsibility of overseeing all aspects of restaurant operations, including financial performance, staffing, training, customer service, and compliance with safety standards. The ultimate aim is to establish the restaurant as the first choice for both guests and employees, fostering a positive and productive workplace culture. This role is pivotal in executing the restaurant’s business plan by continually analyzing performance data to identify opportunities for growth and improvement. The General Manager is expected to be proactive in developing and implementing strategies that enhance operational efficiency, elevate customer satisfaction, and strengthen team performance. By effectively managing the Profit and Loss statement (P&L), the successful candidate ensures the restaurant operates within budgetary guidelines while maximizing profitability. Leadership responsibilities extend to building a competent and motivated team by recruiting and hiring the right candidates for each position. This includes determining staffing needs, scheduling shifts for optimal coverage, and providing comprehensive training to both team members and managerial staff on operational procedures and guest service standards. The General Manager also plays an active role in coaching employees, offering constructive feedback, and addressing any issues related to performance or policy adherence. Maintaining a safe, clean, and engaging environment is integral to the role, reinforcing the company’s commitment to creating enjoyable experiences for guests and a supportive atmosphere for employees. The General Manager is a key ambassador of Checkers & Rally’s core values, including integrity, service excellence, and the courage to innovate and grow. This position offers an opportunity to contribute meaningfully to the brand’s growth while cultivating a rewarding career in restaurant management. Overall, joining Checkers & Rally's as a General Manager means becoming part of a forward-thinking and vibrant organization that prioritizes operational excellence, employee development, and exceptional guest experiences. The role offers challenges and rewards in equal measure, making it an ideal fit for dedicated professionals passionate about leadership and the fast-paced QSR sector.

• High School Diploma or General Education Degree (GED)
• Preferred Food Safety Certified
• Over 2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
• Basic math skills
• Microsoft Office and general systems experience
• Strong verbal and written communications skills
• Ability to work flexible schedule and extended hours
• High energy to keep up with our fast paced environment
• Commitment to our core values of integrity, service, excellence, and courage to be bold and grow