Full-Time Concierge - Apply Now!

Capitol Concierge Inc. is a leading provider of concierge services, dedicated to enhancing the residential and community living experience through prioritized customer service and professionalism. As a company, it prides itself on maintaining an exceptionally welcoming environment that adds value and convenience to the lives of its residents, guests, and prospects. With a strong presence in the hospitality and property management industry, Capitol Concierge Inc. holds a reputation for fostering a sense of community and care, ensuring that every interaction with its staff is memorable and satisfactory. The company offers both full-time and part-time opportunities, emphasizing a supportive workplace where employee well-being and career development are key pillars. The full-time Concierge role at Capitol Concierge Inc. is integral to upholding this mission. This position is responsible for being the first point of contact and the welcoming face of each community, ensuring that the lobby and front desk are impeccably maintained and that every resident’s or guest’s need is addressed promptly and professionally. Working in a fast-paced, detail-oriented environment, the Concierge will provide exceptional customer service, handle various administrative and light housekeeping tasks, and maintain community refreshment areas to create an inviting atmosphere. This role also includes responsibilities such as package management, answering phone calls, logging service requests, managing visitor parking, and responding to resident concerns, including noise complaints and emergencies outside regular leasing office hours. This position demands excellent communication and organizational skills, a customer-focused demeanor, and proficiency in technology tools commonly used in building management, such as Microsoft Office Suite and preferably Building Link or Key Link. Full-time concierges at Capitol Concierge Inc. work a Monday through Friday schedule from 1:30 pm to 8:00 pm, donning a professional dress code that includes a black suit, white collared shirt, conservative necktie, and dress shoes. The role provides an excellent opportunity to work within a collaborative team environment that values attention to detail, problem-solving abilities, and professionalism. Capitol Concierge Inc. goes beyond offering a job by supporting its employees with a comprehensive benefits package, including paid time off, company-paid life insurance, and fully employer-paid health, dental, and vision insurance options. Additional benefits include an HRA Clarity card, flexible spending accounts, education assistance programs, and a 401(k) retirement plan. These collective advantages underscore the company’s commitment to its workforce and ambition to foster a productive and rewarding workplace culture. This is a compelling career opportunity for individuals passionate about hospitality, customer service, and community engagement, seeking meaningful and stable employment in an established and respected company.

• High school diploma required
• Bachelor's degree preferred
• 3+ years of experience in hospitality, customer service, or a related field preferred
• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• Professional, polished, and customer-focused demeanor
• Ability to follow instructions and handle constructive feedback
• Detail-oriented, efficient, and able to work independently and as part of a team
• Problem-solving mindset with analytical skills
• Proficiency in Microsoft Office Suite (2013+)
• Knowledge of Building Link/Key Link is a plus