Full-Time Che Figata Lead Server - Naperville, IL

CityGate Hospitality LLC operates Hotel Arista, a distinguished establishment offering premium hotel and dining experiences in Naperville, Illinois. Within Hotel Arista, Che Figata stands out as a premier Italian dining destination that seeks to immerse guests in authentic Italian and Mediterranean culinary traditions. Che Figata is designed to provide guests with more than just a meal; it offers an engaging experience featuring an open kitchen, a vibrant food bar, a wood-fired brick oven, handmade fresh pastas, and a living herb wall. The environment is complemented by an Italian market theme, all aimed at conveying the essence of Italian culture and cuisine in a warm, inviting atmosphere. This establishment focuses heavily on high-quality, scratch-made dishes prepared with passion and precision, paired expertly with wines from an award-winning list. The ambiance and service style emphasize luxury and personalized guest attention, establishing Che Figata as one of the best Italian restaurants in the Naperville area. The role of Lead Server at Che Figata is a vital position responsible for upholding the restaurant's high standards of service and guest experience. This position requires an individual who not only possesses polished and attentive service skills but also demonstrates deep knowledge of Italian cuisine and fine wines. The Lead Server plays a key leadership role, providing guidance, mentorship, and training to fellow front-of-house team members. Duties include overseeing daily floor operations, executing opening and closing side work, and ensuring smooth communication between the front-of-house and kitchen teams to maintain a seamless service flow. Exceptional guest relations skills are paramount, including the ability to personalize service for VIP guests and handle any guest concerns or service recoveries with grace and urgency. The Lead Server must be available to work all nights, holidays, and weekends, as these are critical service times when exceptional hospitality is required. Serving involves detailed knowledge and promotion of the restaurant's Italian-inspired menu, chef specialties, seasonal offerings, and thoughtfully curated wine pairings, ensuring guests receive memorable and elevated dining experiences. This role offers a competitive hourly wage with gratuities, guaranteeing $30 per hour during service times, reflecting the importance of this position in delivering luxury service. In addition to the on-the-floor responsibilities, the Lead Server assists in training and onboarding new servers with an emphasis on wine education and upselling techniques. Compliance with safety, sanitation, cash handling policies, and alcoholic beverage regulations is also a critical component of this role. Candidates for this position must be at least 21 years of age, hold required certifications such as the Illinois BASSET and Food Handler Certifications, and ideally have completed formal wine training programs. Ideal applicants will have three to five years of upscale dining experience, preferably with knowledge of Italian wines and experience using Micros Simphony POS systems. The successful candidate will also enjoy a robust benefits package including medical, dental, vision insurance, life and disability coverage, retirement plans with matching, paid leave, and employee discounts. This opportunity is perfect for individuals passionate about Italian cuisine, dedicated to delivering exceptional service, and eager to lead a team in a dynamic, upscale dining environment. Join Che Figata and CityGate Hospitality to be part of a team that celebrates bold, fresh flavors and strives daily to be "The Best."

• Must be at least 21 years old
• must be available all nights, holidays, and weekends
• must have high school diploma or equivalent
• must have Illinois BASSET certification
• must have Illinois Food Handler certification
• must have prior training in liquor, wine, and food service
• must have 3 to 5 years of upscale dining experience
• must be able to multitask in a busy environment
• must have strong leadership and communication skills
• must have advanced knowledge of Italian wines
• must be able to work flexible hours including nights, weekends, and holidays
• must be able to walk and stand for up to 8 hours
• must be able to bend, stoop, squat, and stretch
• must be able to lift up to 30 pounds regularly and up to 50 pounds occasionally