FT Banquet Supervisor - $41000 to $63400 per YEAR

Legends Global is a dynamic collaboration between two powerhouse companies, Legends and ASM Global, that have joined forces to redefine excellence in sports, entertainment, and live events. This enterprise combines unmatched expertise with a global reach to offer comprehensive, end-to-end solutions across all areas of venue operations and revenue generation. With a prestigious client roster, including some of the world’s most iconic brands and venues, Legends Global operates on a grand scale and delivers exceptional experiences to diverse audiences worldwide. Legends, renowned for its 360-degree, data-driven approach in planning, sales, partnerships, hospitality, and merchandise, works closely with top-tier clients to craft memorable and seamless event experiences. ASM Global, a global leader in venue management and live event production, oversees a portfolio of more than 400 arenas, stadiums, convention centers, exhibition halls, and performing arts venues. This combined entity is committed to fostering an inclusive and innovative environment where diversity and respect drive solutions, supporting team members and elevating guest experiences. The organization values integrity, accountability, and collaboration, creating a workplace culture where every individual has the opportunity to succeed. The Food and Beverage Supervisor plays a crucial role within this promising environment. Reporting directly to the Food and Beverage Manager, this full-time hourly position is integral to the smooth operation of food service events, particularly at the Wilmington Convention Center. The Supervisor oversees daily operations during assigned shifts, leading both part-time and temporary Banquet Servers with a focus on exceptional guest service. Responsibilities include planning, scheduling, monitoring event services, and maintaining the highest standards of cleanliness, organization, and ambiance. The role demands active interaction with guests, ensuring their needs are met courteously and efficiently, coupled with the delegation and supervision of banquet staff to guarantee quality service delivery. Further, the Supervisor assists in coordinating with executive chefs to review and implement banquet event orders, participates in pre-function meetings for staff briefing, and ensures adherence to client specifications for event setups. Handling guest and employee concerns, overseeing product presentation, and executing post-event duties such as maintaining consumption records and paperwork are essential elements of this role. The position also encompasses supervisory responsibilities, such as employee hiring, training, performance appraisal, and disciplinary coordination with Human Resources. In the absence of the Food and Beverage Manager, the Supervisor assumes full managerial duties. This position offers competitive compensation commensurate with experience, alongside a comprehensive benefits package including medical, dental, vision, life, and disability insurance, paid vacation, and a 401k plan. The work environment requires physical stamina, the ability to work flexible hours, including nights, weekends, and holidays, and adherence to food and beverage safety certifications within six months of employment. By joining Legends Global, candidates become part of an innovative team that is transforming live entertainment globally, championing a culture of excellence, respect, and continuous growth.

• High school diploma or GED
• Minimum of one year’s work experience as a supervisor in a similar environment
• Thorough knowledge of catering services and terminology
• Ability to prioritize multiple projects and meet strict deadlines
• Ability to work under minimal supervision
• Excellent guest service and interpersonal skills
• Ability to work in a fast-paced environment, maintain physical stamina and proper mental attitude
• Ability to deal effectively with guests, management, employees and outside vendors while working under pressure
• Proficiency with Microsoft Office products, including Word, Outlook and Excel
• Available to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours as needed
• Ability to acquire Serv Safe Allergan, Serv Safe Alcohol, and Food Handler’s Certifications within 6 months of employment