Front Office Coordinator - Quick Hire!

IRG Physical & Hand Therapy is a leading provider of outpatient physical and hand therapy services in the Northwest. Known for its commitment to delivering exceptional patient-centered care, IRG has established itself as a cornerstone in the communities it serves. The company prides itself on fostering a fun, dynamic, and supportive environment both for its patients and employees. IRG’s culture is built on connectivity, inspiration, and an upbeat atmosphere that encourages professional growth and personal development. With a strong focus on community engagement, IRG continuously strives to make a positive impact where people live, work, and play. They offer a wide range of therapy services tailored to meet the unique needs of their patients, utilizing advanced techniques and dedicated healthcare professionals to promote recovery and improve quality of life. This approach, combined with a team of passionate and like-minded individuals, creates a workplace that values collaboration, respect, and excellence. The Front Office Coordinator (FOC) position at IRG Physical & Hand Therapy is a vital role integral to the company’s daily operations and overall patient experience. FOCs serve as the friendly and professional first point of contact, responsible not only for executing medical receptionist duties but also for building and maintaining patient relationships that enhance satisfaction and loyalty. The role involves managing patient appointments efficiently, processing new referrals, handling inbound communications, as well as taking payments and managing insurance authorizations. This position requires a proactive individual who thrives in a fast-paced environment while upholding compliance with industry regulations such as HIPAA. In addition to administrative tasks, the FOC supports clinical staff by ensuring smooth access to necessary documentation and maintaining a welcoming front office environment. As a part of IRG, employees enjoy work-life flexibility, a vibrant culture, and opportunities for continuous professional growth. This role offers a competitive base salary ranging from $22 to $25 per hour depending on experience, alongside a comprehensive benefits package. Candidates interested in joining a reputable company committed to making a meaningful impact in healthcare will find IRG a rewarding and engaging place to grow their career.

• High school diploma (Bachelor's degree in related field preferred)
• 2+ years experience in a customer facing position
• Computer literacy with Microsoft Office products such as Excel, Word, Outlook and PowerPoint
• Ability to work in a fast-paced environment
• Knowledge and adherence to HIPAA laws and compliance regulations