Front Lobby Receptionist, Per Diem - Apply Now!

CHOC, also known as Children's Hospital of Orange County, is a renowned pediatric healthcare provider located in Orange, California. This hospital is dedicated to improving the health and well-being of children through exceptional and innovative medical care. CHOC serves a diverse pediatric population through its hospitals, clinics, and various specialized practices, thereby establishing itself as a leading destination for children's healthcare in the community. The organization prioritizes not only patient care but also the professional and personal development of its employees. At CHOC, the compensation structure, benefits, and career advancement programs are thoughtfully designed to support the aspirations of its workforce, creating a nurturing and fulfilling environment for growth. The position available is for a Front Lobby Receptionist, based on a day shift of 8 hours in Orange, California. This role is vital as it acts as the first point of contact for patients, visitors, and anyone entering the hospital through the front lobby. The receptionist will provide courteous and helpful responses to inquiries, guide visitors and patients to their destinations, and enforce the hospital's visiting policies consistently. Additionally, this role requires the essentials of maintaining up-to-date documentation of all patients who present for registration. The pay range for this role is between $21.00 and $22.00 per hour, with the exact rate dependent on factors such as knowledge, skills, experience, education, and other job-specific requirements. Ideal candidates for this position will have work experience that includes guest interaction, customer assistance, and demonstrated organizational skills. While one year of reception experience is preferred, it is not mandatory, offering flexibility for the right candidate eager to develop in this role. Educational requirements include a minimum of a high school diploma or GED, with preference given to candidates who have some college education or communication courses. Training needs focus on proficiency in typing (40 words per minute), computer skills, and the effective use of office equipment such as fax machines, copiers, multiline phones, and printers. The role demands strong communication skills, a team-oriented attitude, and excellent analytical and organizational abilities. Critical thinking, judgment, and problem-solving skills are equally important. The applicant should be proficient in English at a level that ensures the safe and effective performance of their duties. Bilingual abilities, particularly in English and Spanish, are highly preferred. Additionally, the role requires Basic Life Support (BLS) certification, with Comprehensive Crisis Management (CCM) being advantageous. Working as a Front Lobby Receptionist at CHOC entails a medium to high energy work environment with some physical demands, including lifting and carrying weights up to 50 pounds and pushing or pulling items weighing between 150-200 pounds. The role additionally involves frequent bending, climbing, repetitive keyboard use, fine motor activities, and standing or walking for extended periods. Sensory requirements include good color discrimination, depth perception, far and near vision, and hearing capabilities. The workplace exposes the employee to various environmental factors, including potential airborne communicable diseases, chemical exposure, and occasional extreme noise levels and temperatures. CHOC maintains a strong commitment to non-discrimination and inclusion, adhering to state and federal laws to provide equal employment opportunities. The organization encourages applicants of diverse backgrounds to apply, recognizing the unique contributions each individual brings to its community. Prospective employees are supported throughout the recruitment process with accommodations as needed, reaffirming CHOC's dedication to equitable hiring practices and workforce diversity.

• High school diploma or GED
• Work experience that includes interacting with and greeting guests
• Assist customers and be organized
• Typing 40 WPM
• Computer experience
• Experience using fax machines, copiers, multiline phones, printers
• Must be a strong team player
• Exceptional verbal and written communication skills
• Interpersonal relationship and collaboration skills
• Excellent analytical and organizational skills
• Excellent critical thinking, judgment, and problem-solving skills
• Ability to speak, read, write, and understand English effectively
• Attention to detail
• Vigilance
• Poise and composure in stressful situations
• Basic Life Support (BLS) certification