Front Desk Receptionist - San Francisco at Embarcadero

Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company known for its commitment to providing extraordinary guest experiences through exceptional service and authentic engagement. Founded on the principles of excellence and genuine heart, Four Seasons fosters a culture where employees are valued, encouraged to grow, and empowered to deliver outstanding experiences. The company operates over a hundred hotels and resorts worldwide, offering unparalleled luxury in diverse destinations, blending exquisite accommodations, world-class amenities, and personalized service. Four Seasons prides itself on its employee-centric philosophy, nurturing a collaborative and supportive work environment that motivates team members to continuously improve and thrive while building fulfilling, life-long careers in hospitality. The Four Seasons Hotel San Francisco at Embarcadero represents a pinnacle of urban luxury. Situated atop the 345 California Center, this 48-storey landmark hotel offers breathtaking panoramic views of the San Francisco Bay and the vibrant cityscape below. Located near iconic landmarks such as Union Square, the Ferry Building, Fisherman's Wharf, and Pier 39, the hotel combines prime location with sophisticated design and superior service. As part of the Four Seasons family, this new property carries forward the brand’s tradition of delivering unique and memorable guest experiences within a dynamic metropolitan setting. We invite dedicated and enthusiastic individuals to join our team at Four Seasons San Francisco at Embarcadero. This collaborative work environment emphasizes creativity, innovation, and a genuine commitment to excellence in hospitality. Working with us means embracing a culture where attitude is as important as skills, and each team member contributes to creating impressions that last a lifetime. As a Front Desk Receptionist at this prestigious location, you will be the welcoming face of the hotel, providing guests with a warm and professional introduction to their stay. This role demands high levels of customer service expertise, attention to detail, and the ability to multitask effectively in a fast-paced environment. You will manage guest check-ins and check-outs, respond to inquiries, and ensure that all visitors experience the luxury and comfort expected from the Four Seasons brand. Our hotel operates around the clock, 365 days a year, requiring flexibility in scheduling, including mornings, evenings, weekends, and holidays. We value candidates who have prior experience in hospitality or customer service and possess the interpersonal skills necessary to engage customers with genuine care and professionalism. Familiarity with MICROS point of sale systems is preferred, alongside the legal authorization to work in the United States. Four Seasons offers more than just a job; it offers an opportunity to build a career marked by growth, global potential, and pride in delivering service excellence. Employees benefit from robust training programs and a supportive workplace culture that encourages success and personal fulfillment. Our comprehensive benefits package reflects our commitment to employee well-being and includes competitive hourly wages, generous medical, dental, and vision insurance, retirement savings plans, and parental leave. Additional perks include pet insurance to care for your furry family members, complimentary accommodations at other Four Seasons properties worldwide, employee meals, paid holidays, vacation and sick leave, and laundered uniforms. These offerings combine to create an exceptional employee experience that matches the luxurious service provided to our guests. Join the Four Seasons San Francisco team and become part of an organization that truly values its people and strives to create lasting positive impacts on every person who walks through our doors. We welcome motivated individuals ready to contribute their talents and enthusiasm to our distinguished brand, helping us continue the tradition of excellence and heartfelt service that defines Four Seasons Hotels and Resorts.

• work authorization in the united states
• high school diploma or equivalent
• one to two years experience in hospitality or customer service preferred
• availability to work flexible shifts including mornings, evenings, weekends, and holidays
• basic knowledge of MICROS system preferred
• excellent communication skills
• ability to multitask under pressure