Front Desk Receptionist (Dermatology) - Raleigh, NC

Anne Arundel Dermatology is a well-established and respected dermatology practice founded over 50 years ago with a dedicated mission to provide the highest quality and a full spectrum of medical, surgical, and esthetic skin care services to every patient. As one of the leading dermatology groups in the Mid-Atlantic and Southeastern United States, Anne Arundel Dermatology boasts a team of more than 250 clinicians operating out of over 110 locations across seven states. This significant presence highlights our commitment to exceptional patient care and continuous growth, positioning us as a trusted name in dermatology services in the region. We pride ourselves not only on our advanced medical offerings but also on fostering a supportive and collaborative environment amongst our staff. Our core values include putting the patient first, demonstrating genuine care, embracing accountability, building trust, functioning as one team, and promoting growth. These principles guide how we engage with patients and each other daily. At Anne Arundel Dermatology, we emphasize continuous education and staying at the forefront of dermatologic advancements. Our team members regularly participate in ongoing training to stay informed about the latest research, emerging treatments, new medications, and prevention techniques in skin care. We believe in investing in our employees by offering comprehensive hands-on training and long-term career advancement opportunities from within, making this more than just a job but a true career path. We are currently seeking a professional, bright, and enthusiastic Front Desk Receptionist to join our growing team. This role is pivotal to the smooth operation of our practice and plays an essential part in shaping the overall patient experience through friendly, professional, and attentive interactions. As the first point of contact for patients, the Front Desk Receptionist is responsible for efficiently coordinating patient workflow, managing communications, verifying patient information, assisting with billing and insurance, and maintaining accurate patient records. The Front Desk Receptionist will greet patients warmly, handle their check-in and check-out processes, enter new patient information into our electronic medical records system, and ensure all necessary documentation is completed and signed. Additionally, this role involves collecting payments, handling appointment scheduling, managing product inventories, and supporting the team by assisting with various administrative tasks. This full-time role offers an opportunity to work in a dynamic and fast-paced clinical setting where excellent organizational and communication skills are essential. We encourage candidates who thrive in collaborative environments and are passionate about delivering exceptional patient service to apply. Anne Arundel Dermatology offers competitive compensation and a rich benefits package designed to support the well-being and growth of our employees.

• High school graduate or GED
• 1-3 years recent experience as a medical receptionist in a clinical or surgical setting preferred
• previous experience in dermatology preferred
• excellent customer service and communication skills
• knowledge of HIPAA standards
• ability to manage multiple tasks simultaneously
• excellent organizational and time management skills
• ability to function well in a fast-paced and stressful environment
• detail-oriented
• working knowledge of multi-line phone system
• able to operate standard office equipment such as computer, fax, copier, scanner
• intermediate computer skills and experience in EMR utilization
• fluent in English
• ability to sort and file materials correctly alphabetically or numerically
• ability to travel to and provide coverage for other local offices as needed