Front Desk - Quick Hire!

Roman Shlafer DDS PLLC is a reputable dental practice committed to delivering exceptional dental care and patient experiences. Located in a convenient and accessible area, the practice prides itself on maintaining a professional, friendly, and comforting environment for all patients. With a commitment to advanced dental treatments and comprehensive care, Roman Shlafer DDS PLLC has built a strong reputation for trust, quality, and patient satisfaction in the community. The office operates with a patient-centered approach, ensuring that every individual receives personalized attention and professional treatment from the moment they enter the door. We are currently seeking a dynamic and experienced Front Desk professional to join our fast-growing team. This full-time, hourly position plays a crucial role in providing an exceptional first impression for patients. The ideal candidate will be an organized, friendly, and professional individual who can efficiently manage front desk operations including greeting patients, scheduling appointments, managing phone communications, and assisting with insurance and billing inquiries. By taking on this role, you will be the welcoming face and central point of contact for patients and staff alike, contributing significantly to the smooth functioning of the dental office. The Front Desk position offers competitive compensation with an hourly rate ranging from $19.00 to $25.00, based on qualifications, along with a comprehensive benefits package. Benefits include paid vacation, paid holidays, a 401k program with matching contributions, and access to health, dental, and vision insurance plans. Life insurance and disability insurance are also provided to eligible employees. The practice supports flexible working schedules and creates an equitable workplace as an Equal Opportunity/Affirmative Action employer. As the Front Desk receptionist, your responsibilities will include daily insurance verifications, greeting and assisting patients by name, managing phone calls with a warm and professional manner, and confirming upcoming appointments to reduce no-shows. You will also assist patients with billing questions and submit insurance claims with the appropriate documentation. This role requires strong communication and interpersonal skills to foster trust and confidence with both patients and co-workers. Your motivation and commitment to excellence will align with the practice’s mission to provide outstanding dental care and service.

• High school diploma or equivalent
• 2-3 years experience in a dental office or related customer service role
• Strong organizational skills
• Excellent communication skills
• Ability to manage multiple phone lines and scheduling software
• Friendly and professional demeanor
• Ability to maintain confidentiality and comply with HIPAA regulations