Front Desk - Full Time - Quick Hire!

FMC Pediatrics is a dedicated medical practice located in Amarillo, TX, committed to providing comprehensive pediatric care to children and families in the community. As a trusted healthcare provider, FMC Pediatrics prioritizes patient well-being, comfort, and high-quality service. The clinic operates Monday through Friday from 8 a.m. to 5 p.m., ensuring convenient access to medical care during standard business hours. The team at FMC Pediatrics is composed of compassionate healthcare professionals who strive to create a welcoming environment for patients and their families, promoting health education and preventive care alongside direct medical treatment. The establishment places a strong emphasis on patient care and administrative efficiency, making it essential to have a proficient front office team to manage the flow of patients and maintain organized records. The Front Office Receptionist and Administrative Assistant role at FMC Pediatrics involves a variety of responsibilities that serve as the first point of contact for patients and visitors. This position is critical in maintaining smooth daily operations by performing reception duties such as greeting guests and answering phones, managing patient scheduling, and facilitating check-ins and check-outs. The ideal candidate will possess excellent customer service skills, an ability to multitask effectively, and a collaborative approach to working within a healthcare team. Key tasks include collecting co-pays and deductibles, scheduling radiological studies, updating patient records with new information, and verifying insurance coverage through respective insurance websites. Additionally, the receptionist will assist healthcare providers with paperwork, ensure administrative supplies are fully stocked, maintain cleanliness of the reception area, and perform a daily cash and credit report at the end of each shift. This role ensures that the office operates smoothly, patients feel welcomed and informed, and that financial procedures are correctly followed. This full-time position is vital to the success and reputation of FMC Pediatrics, requiring attentiveness, organizational skills, and a service-oriented mindset.

• High school diploma or equivalent
• previous experience in customer service or medical office preferred
• strong communication skills
• ability to multitask and work under pressure
• proficiency in basic computer applications
• willingness to work as part of a team
• reliable attendance and punctuality