Front Desk Associate II - Part Time - 2nd Shift - Wyndham Sedona Resort

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, renowned for its diverse and dynamic portfolio encompassing resorts, travel clubs, and lifestyle travel brands. With a mission to put the world on vacation, this company is dedicated to creating extraordinary vacation experiences for millions of travelers globally. The company thrives on innovation and continual growth, ensuring that the work environment is engaging, exciting, and ripe with opportunities to learn and develop new skills. Every associate contributes to the overarching goal of inspiration and excellence in the travel industry, making Travel + Leisure Co. a pioneer and leader in its domain. Travel + Leisure Co. offers a vibrant career opportunity for those passionate about hospitality and customer service by hiring a Guest Services Associate. This role is central to the guest experience at their resorts, where a warm welcome, exceptional service, and a friendly demeanor ensure guests feel valued and cared for from the moment they check in until they leave. The Guest Services Associate acts as the face of the company, embodying hospitality with heart through every interaction. The role involves guiding guests through registration processes, issuing unit keys, providing detailed information about resort amenities and local attractions, and handling financial transactions with accuracy and care. This position is a vital part of the guest journey and requires a commitment to excellence in customer interaction. Employees in this role are expected to balance cash receipts, conduct bucket checks, process payments while adhering strictly to established procedures, and handle inquiries and concerns promptly and efficiently. Working hours for this role are scheduled from 2 PM to 10:30 PM on weekends and Mondays, and the hourly wage is set at $18.00. Beyond routine tasks, the Guest Services Associate plays a significant role in making vacations memorable by providing reliable information and service that enhances the guest experience. The company strives to foster an inclusive, fun, and supportive work environment where associates are encouraged to grow professionally and personally. The benefits package is comprehensive, supporting associates with health and welfare benefits for those working 30 or more hours per week, including medical, dental, vision coverage, flexible spending accounts, life and accident coverage, disability benefits, and more. Paid time off, parental leave, and holidays are available depending on the position, demonstrating the company's commitment to work-life balance. Travel + Leisure Co. is also proud of its supportive community culture, encouraging associates to engage in volunteer work through the Wish Day paid time off program. Additionally, 401k plans with employer matching, legal and identity theft protection plans, income protection benefits, wellness programs, and employee assistance programs are part of the robust benefits that make this company an attractive and rewarding place to work. The culture emphasizes hospitality, excellence, and fun, making memories start with every associate. The company is an equal opportunity employer committed to diversity and inclusion, offering reasonable accommodations to ensure accessibility in the application and recruitment process.

• High school diploma or equivalent
• previous customer service or hospitality experience preferred
• ability to work the specified evening and weekend schedule
• reliable transportation to work location
• basic computer and cash handling skills
• ability to communicate effectively in English
• professional appearance
• positive attitude
• ability to multitask
• strong organizational skills
• problem-solving ability
• attention to detail