Front Desk Agent - Quick Hire!

InnVentures is a leading hospitality management company driven by an innovative and entrepreneurial spirit. With a culture focused on building high-performing teams, InnVentures operates over 75 hotels across more than 20 states. They manage properties for some of the Nation's largest Real Estate Investment Trusts (REITs) and private real estate owners, in addition to a significant portfolio of individual and family-owned hotels. With over 40 years of industry experience, InnVentures has perfected proven methods of management, development, and revenue maximization, making it a trusted expert in operating major hotel brands. The company emphasizes creating winning results through its dedicated teams and strategic operational approaches, ensuring continuous growth and guest satisfaction. The Hampton Inn & Suites Portland Hillsboro, located in Oregon, is seeking enthusiastic individuals to join their team as Front Desk Agents. This role is critical as the first point of contact for guests, responsible for creating memorable experiences that foster loyalty and positive impressions. A Front Desk Agent will welcome guests upon arrival, assist with any inquiries, handle requests and complaints promptly, and uphold the high standards of customer service expected at a Hampton Inn & Suites property. This position is ideal for individuals with an outgoing personality who possess excellent communication skills and the ability to connect with diverse guests. They must thrive in a dynamic, fast-paced environment and demonstrate a commitment to upholding the reputation and standards of the InnVentures brand. As a Front Desk Agent, you will manage check-ins and check-outs efficiently and accurately, ensuring guests feel welcomed and valued throughout their stay. Your role extends beyond simple registration, as you serve as a resource of information about local attractions, hotel amenities, and services to enhance each guest's experience. The ability to handle multiple requests simultaneously and collaborate with other hotel departments is essential to ensure seamless service delivery. In addition, you are expected to follow proper cash handling and reconciliation procedures, maintain telephone communications professionally, and actively contribute to a cooperative team atmosphere. This full-time role requires flexibility to work evenings, weekends, and holidays, along with the physical stamina to stand for the entire shift and lift up to 25 pounds when necessary. Eligible employees at InnVentures enjoy a comprehensive benefits package designed to promote health, well-being, and financial security. These benefits include group insurance options such as medical, dental, vision, and company-paid life insurance. Paid time off ensures employees have the work-life balance needed, while a company-matched 401(k) plan supports retirement savings. Voluntary benefits like short-term and long-term disability, accident insurance, critical illness coverage, and a flexible spending account are also available to customize personal protection. Further, life enrichment benefits such as hotel discounts, an employee assistance program, and leadership development opportunities demonstrate the company's dedication to employee growth and satisfaction. Unique to this role is the option to get paid daily, a feature designed to support financial flexibility for associates. Joining InnVentures as a Front Desk Agent offers an exciting opportunity to become part of a respected hospitality management firm with a strong culture and a clear path for career growth.

• High school diploma or equivalent
• Previous customer service experience
• Strong communication skills
• Basic computer literacy
• Ability to stand for long periods
• Physical ability to lift at least 25 pounds
• Flexibility to work varied shifts including evenings, weekends and holidays