Front Desk / Admin and Treatment Support Coordinator

ALINEA Orthodontics is a modern and patient-focused orthodontic practice located in Santa Monica, California. We specialize in providing high-quality orthodontic care with a strong emphasis on patient experience and satisfaction. Our office is designed to be a welcoming, professional environment where patients feel comfortable and confident in their journey to a better smile. As a growing practice, we are committed to innovation, professional development, and fostering a supportive team culture that empowers our staff to succeed and grow along with us. We are currently seeking a motivated and people-oriented individual to join our team as a Front Desk / Admin and Treatment Support Coordinator. This full-time position offers competitive pay ranging from $18 to $21 per hour, along with bonus opportunities and consistent working hours. The role begins with mastering front desk responsibilities such as greeting patients warmly, managing appointment scheduling, answering phone calls, verifying insurance benefits, and maintaining accurate patient records. As you gain experience and confidence, you will take on treatment coordination tasks, which involve meeting with new patients to review their treatment and financial options, explaining insurance coverage clearly, and encouraging treatment acceptance. You will play a vital role in ensuring smooth communication and coordination between clinical and administrative teams. This position is ideal for an individual who thrives in a fast-paced environment, is organized, and enjoys working closely with patients and team members alike. Working at ALINEA Orthodontics means being part of a team that values positivity, collaboration, and professional growth. You will have access to ongoing training and development opportunities in a beautiful, modern practice setting. Your efforts will directly contribute to the exceptional patient experience that our practice is known for. If you have at least one year of customer service or sales experience (orthodontic or dental experience preferred but not required), are dependable, upbeat, and eager to learn, we want to hear from you. Join us and help patients begin their smile journey with confidence while advancing your career in a supportive, team-oriented environment.

• High school diploma or equivalent
• Minimum one year of customer service or sales experience
• Basic knowledge of office administration
• Strong verbal and written communication skills
• Ability to multitask in a fast-paced environment
• Proficiency with scheduling and record-keeping software
• Friendly and approachable personality