Freight Forwarder - Ocean Import - Quick Hire!

DSV is a global leader in the transport and logistics industry, established in 1976 when ten independent hauliers in Denmark joined forces. Since its founding, the company has grown extensively to become the world's third-largest provider of comprehensive global solutions within the transport and logistics sector. DSV excels in adding value to its customers' entire supply chain by offering services that encompass transporting, storing, packaging, re-packaging, processing, and clearing all types of goods. With an expansive international footprint covering more than 80 countries, DSV operates from numerous local offices, ensuring that community-level customer needs are met efficiently while maintaining a strong global presence. The company’s commitment to innovation, sustainability, and customer satisfaction has cemented its reputation as a trusted partner in the logistics ecosystem. DSV fosters a diverse and inclusive workplace culture that thrives on collaboration, transparency, and respect, providing an environment where employees are encouraged to grow and achieve their full potential. The Freight Forwarder - Ocean Import position, located at the Innovation Campus Way West in New Albany, USA, is a full-time role within the Air & Sea division. This role plays a critical part in ensuring the smooth and efficient processing of shipment transactions, focusing primarily on ocean import activities. The Freight Forwarder will be responsible for reviewing and managing high-volume and complex import and export transactions for major accounts, delivering exceptional, proactive customer service throughout the process. Acting as the primary contact for all parties involved with assigned account contracts, the Freight Forwarder must demonstrate excellent judgment and discretion while adhering to company procedures and cost-efficiency standards. The ideal candidate combines a strong understanding of domestic and international shipping regulations with proficient communication skills and the ability to work productively under pressure. Responsibilities include processing bills of lading, monitoring the quality of service provided, handling hazardous materials in compliance with federal regulations, and preparing shipment quotations. The role also requires vigilance in addressing client concerns promptly and providing detailed guidance to internal teams and external partners. The expected hourly compensation ranges from $19.25 to $26.00, with actual pay determined by factors such as experience, skills, and geographic location. This position offers a unique opportunity to be part of a dynamic, global company dedicated to advancing the logistics industry while supporting a sustainable future.

• Three years of experience in a role involving extensive client contact
• Extreme attention to detail
• Ability to be highly productive while keeping cool under pressure
• Excellent math skills including freight measurements and unit conversions
• Proficiency in English reading, writing, and verbal
• Familiarity with domestic and international geography
• Ability to communicate clearly and effectively
• Experience working under regulatory shipping conditions
• Computer literacy including MS Outlook, Excel, and Word