Food Court Manager - Peoria, AZ

Desert Diamond Casino, located in Glendale, AZ, is a premier gaming and entertainment destination under the Tohono O'odham Gaming Enterprise (TOGE). Renowned for its vibrant casino atmosphere and superior customer service, Desert Diamond Casino offers guests a unique combination of gaming, dining, and entertainment experiences. The establishment is deeply committed to upholding the highest standards within the hospitality industry, including strict adherence to relevant regulations and policies. Operating under a rigorous framework ensures the safety, health, and satisfaction of all guests and staff. The Casino fosters a dynamic and inclusive workplace culture that embraces teamwork, integrity, and professional excellence, making it a respected employer in the local community. The Food Court Manager position at Desert Diamond Casino is a critical role responsible for overseeing all restaurant operations within the food and beverage category. Reporting directly to the Senior Food & Beverage Manager, this full-time managerial role requires extensive knowledge of Arizona Title 4 liquor laws and industry best practices. The Food Court Manager is entrusted to maintain compliance with TOGE-specific policies, internal controls, and a comprehensive understanding of Tribal, City, State, and Federal health and food safety regulations. Charged with the overall direction of kitchen, bar, dining, and concession operations, the manager leads a team responsible for delivering exceptional guest service while upholding cleanliness, sanitation, and operational standards. Key responsibilities include managing personnel actions such as hiring, firing, scheduling, and training team members while ensuring that all operations remain within budgetary guidelines. The role demands frequent coordination with senior management to plan sales promotions, inventory management, and administrative duties such as payroll time sheets and team communication. Food Court Managers must demonstrate leadership by modeling Desert Diamond Casino's Spirit of Service Standards and fostering a positive work environment. This involves conducting training on food preparation, beverage service, food sanitation, and Point of Sale (POS) systems, thereby enhancing team performance and guest satisfaction. Working at the Desert Diamond Casino requires flexibility as shifts may include evenings, weekends, and holidays, with exposure to a lively and sometimes busy casino environment. This position is ideal for an experienced hospitality professional who thrives in a high-volume, fast-paced setting and is committed to maintaining legal and health compliance while delivering superior food and beverage service. Compensation is dependent on experience, reflecting the significance of this managerial role in supporting Desert Diamond Casino’s mission to provide a premium guest experience.

• Must have associates degree or equivalent combination of education and experience
• Minimum 5 years restaurant and bar industry experience with 2 years in managerial capacity
• Must be 18 years of age or older
• No felony, theft or stealing convictions
• Must successfully pass pre-employment drug/alcohol screen and background check
• Must obtain and maintain a gaming license
• Must have management experience at 4 or 5 Diamond award property or high volume restaurant
• Ability to obtain Food Handlers card
• Ability to obtain TIPS certification
• Ability to communicate effectively in English verbally and in writing
• Ability to supervise staff
• Ability to lift up to 50 pounds
• Ability to work evenings, weekends, holidays, and extended or irregular shifts
• Able to work in a high noise environment with exposure to second-hand smoke
• Must be able to follow instructions and work under stressful conditions